Cookies on oxfam

We use cookies to ensure that you have the best experience on our website. If you continue browsing, we’ll assume that you are happy to receive all our cookies. You can change your cookie settings at any time. Find out more Close

Trainee Assistant Manager (Muswell Hill)


This role requires a higher level of commitment and responsibility as you will be trained to management level. Ideally you will volunteer up to 3 days per week (this may include weekend days) for a minimum of 3 months.

Key responsibilities:

  • Operating the till and providing excellent customer service.
  • Maximizing the income from donations, New Products and Gift Aid.
  • Managing a Team and training new volunteers.
  • Assisting the manager in running the shop operations, managing donations and stock processing.
  • Ensuring the smooth running of the shop in the absence of the manager (when fully trained) & take actions to solve routine problems.
  • Completing daily and weekly reports as well as implementing Trading Division's accounting policies and banking procedures.

Skills and competencies:

  • Ability to maintain an environment that is safe from hazards and complies with health and safety legislation and Oxfam procedures.
  • Ability to work within the shop guideline and to manage a busy workload in partnership with the Shop Manager and shop Team.
  • Reliability and willingness to work as part of a Team as well as on your own initiative.
  • An interest in retail and fashion, honesty and integrity.
  • Good communication skills, some IT and supervisory skills.
  • Commitment, reliability, and willingness to learn in order to help the manager in the smooth running of the shop and  to maximise the shop potential.

What this role can offer the volunteer:

  • You will help Oxfam in this mission to build a just world without poverty.
  • The opportunity to gain or enhance your supervisory/managerial skills and hands on experience in a complex charity shop environment.
  • Gain experience of working in a retail environment being part of an international Team
  • Be trained in shop management to the level of deputy manager.
  • Lunch costs and reasonable travel expenses can be reimbursed in line with Oxfam policies.


Mariella Rosato

Muswell Hill Shop Manage

233 Muswell Hill Broadway 

N10 1DE

Tel.:  020 8883 2532

Application process:

Download an  Internship Application Form to the address above.

Application deadline:

24 September 2016 although applications will be considered as they are received. 

Interview date:

To be confirmed.

Start date:

To be confirmed.


  • London


  • Shop

Work Days:

  • Weekdays
  • Weekends

Work Times:

  • Day Time