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Assistant Manager (Henley)


We are looking for one or more voluntary interns who want to learn about the running of a successful and prestigious Oxfam Shop.

You will learn what the role of an Assistant Manager within Oxfam requires within a Shop environment. Taking on the responsibilities of the role you will be helping the shop reach its weekly income targets which in turn help Oxfam in its work to overcome suffering and poverty.

We wish to recruit interns who can commit to volunteering for up to three days a week for a period of three months.

Opening hours:

Monday to Saturday       09.00 - 17.00

Sunday                           10.30 - 16.00

Key responsibilities:

You will be learning about all aspects of the shop's processes so that ultimately you can take responsibility in the absence of the Shop Manager. 

This will include:

  • Volunteer management - developing the necessary leadership skills
  • Dealing with donations - learning about sorting and pricing goods (including researching potentially high value items); rotating stock so that the displays are always fresh.
  • Financial management - including learning about till operation and shop financial reconciliations.
  • Processing deliveries.
  • Being a role model for other members of the shop team by giving excellent customer service.

Skills and competencies:

  • The ability to develop the necessary team leadership skills.
  • Good communication skills.
  • Basic IT skills are necessary although specialist till training will be given.
  • An interest in donated goods.
  • An excellent attention to detail.
  • Confident and trustworthy in handling money.
  • Reliable and punctual.
  • The ability to work as part of a team and ability to work on own initiative.

What this role can offer the volunteer:

  • You will be helping Oxfam in its mission to achieve a just world without poverty.
  • You will be developing the skills of leadership and management within a retail environment.
  • The opportunity to be part of a successful bookshop
  • Gain an understanding of how Oxfam makes money within its shops.
  • The enjoyment of working with books.
  • Lunch expenses and reasonable local travel costs can be reimbursed in line with Oxfam's policy.


Sukhinder Sandher


Phone: 0118 939 3868

Application process:

Please complete the Internship Application Form and email it to the address above.

Application deadline:

20 December 2016. Applications will be considered as they are received.

Interview date:

To be arranged

Start date:

To be arranged


  • South
  • London


  • Shop

Work Days:

  • Weekdays
  • Weekends

Work Times:

  • Day Time