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Online Sales Assistant Colchester


Our Colchester shop is brimming over with music, books, stamps, clothing, homewares, toys and accessories donations from our generous donors and customers. We are always in need of online sales assistants to help Oxfam make the most of these donations by offering suitable items to be listed online to give them a chance to be offered for sale to a wider customer base. If you would like to volunteer in a positive, vibrant and social environment for a good cause, this may be the role for you!

Key responsibilities:

Using retail knowledge and research skills to price each item appropriately.

Use basic photography skills after preparing donated stock for sale online.

Accurately describing the sale offer listing.

Adhere to set standards and exceed in giving excellent customer service within an e-commerce setting.

Skills and competencies:

An interest in retail.

Basic IT skills and competency.

Attention to detail.

Basic photography skills.

Technical garment experience would be highly desirable but not essential.

Books/Music knowledge would be advantageous but not essential

Desire to learn or develop new skills in the field of online retail.

What this role can offer the volunteer:

An opportunity to work for a global organisation and contribute towards Oxfam's mission of achieving a just world without poverty.

References provided for future employers.

An insight into the processes involved within ecommerce

Lunch and local travel expenses will be reimbursed in line with Oxfam's expense policy


Annabelle Ramsey

33 St John's Street



Telephone: 01206 571432


Application process:

Please send a CV and cover letter to the address above


Please complete and send the Volunteer Application Form (92KB DOC) to the address above

Interview date:

As soon as you have made contact with the shop a date will be arranged for you to meet the shop manager to have an initial chat.

Start date:

To be discussed after the initial chat, once references have been received.


  • South east


  • Shop

Work Days:

  • Weekdays
  • Weekends

Work Times:

  • Day Time