If you have booked a place at training and can no longer attend, please see if there is an alternative training session which is convenient. You won't be able to change this yourself so you will need to email us at email@example.com with the session you are booked on and the session you wish to change to. There is no charge for this, providing the new session you wish to book isn't full and you have given us at least 7 days notice.
If you swap to another training session at least 7 days before your original training session, there will be no admin fee and your stewarding place will not be affected, as we hope to be able to fill your training space with another steward.
If you can't make it to training within 7 days of the date because of illness, or some other unavoidable complication, you must let us know, and if you provide a valid sick note or other documentary evidence we will consider your case regarding charging you an admin fee.
If you have booked a place at training and do not attend without contacting us to let us know, an admin fee of £20 will be applied and we may cancel your stewarding place. You must tell us if you cannot go to the session you have booked and we can then discuss alternative arrangements for you.