Donate to the Syria Crisis Appeal

Oxfam has reached nearly one million people so far with desperately needed food, water and shelter. But the scale of this emergency is huge and we still urgently need your help to continue supporting families forced from their homes by conflict.

Donate to the Syria Crisis Appeal 

For detailed information about Oxfam's response, download Oxfam's Syria Crisis: Emergency Response Update, March 2014 (PDF, 499KB)

Sam Tarling / Oxfam

Oxfam aid worker Sally El-Mouallem leads children in a hygiene promotion game at Za'atari camp.

What Oxfam is doing to help Syrian refugees

The situation

More than 140, 000 people have lost their lives as a result of the Syrian conflict.1 million people have fled their homes and are living in neighbouring countries including Lebanon and Jordan. Over 9 million are in need of humanitarian assistance such as water, food, and shelter as well as money for rent and household necessities. Oxfam is providing aid and long-term support to hundreds of thousands of people affected by the crisis.

Syria remains an Oxfam priority. We estimate that we have reached close to a million people already - 600,000 in Syria and 330,000 refugees in Lebanon and Jordan - and we are continuing to expand our response.

Syria Crisis Appeal videos


Photo credit: Caroline Gluck

Oxfam's response in Lebanon

As of March 2014, Oxfam has reached more than 205,000 vulnerable people in Lebanon. Our response has included:

  • Providing 3,200 hygiene kits (accompanied by hygiene promotion and awareness sessions), toilet cleaning kits, and 840 environmental cleaning kits, and distributing household, communal and municipal waste bins.
  • Building and repairing over 1,100 toilets, ensuring that each is shared by no more than 20 people.
  • Installing over 720 water tanks in communal areas.
  • Delivering 10 million litres of water through water trucking, providing refugees with clean water for drinking, cooking and washing.
  • Constructing or repairing 70 shared bathing facilities, and providing families with jerry cans and water storage containers.

We plan to reach 6,000 families by April 2014 through further hygiene kit distributions.

More details of our response are available in Syria Crisis: Emergency Response Update, March 2014 (499KB PDF).

Oxfam's response in Jordan

In Jordan, the main (though by no means exclusive) focus of our efforts has been in Za'atari camp, which is now the fourth biggest population centre in Jordan, housing around 107,000 Syrian refugees - over three times more people than the camp was originally designed to accommodate.

Oxfam currently works in three of Za'atari's 12 districts, surpervising water and sanitation, refuse management and the cleaning and maintenance of wash blocks. We also co-ordinate the distribution of hygiene kits, and hygiene promotion activities. To date, our response has included:

  • Building 48 wash blocks, including 318 toilets, 288 bathing areas, 72 laundry areas, and 100 water points, serving up to 15,600 people.
  • Installing 270 portable latrines as a temporary measure.
  • Distributing 50 commodes for disabled users.
  • Provided 17x 95,000 litre and 10x 2,000 litre water tanks.
  • Installed 10 hand-washing facilities in the market area.
  • Built 24 toilets in school playgrounds.
  • Constructed 12 cubicle latrines at border crossing areas.
  • Distributed hygiene materials to 96,000 people across the camp.

More details of our response are available in Syria Crisis: Emergency Response Update, March 2014 (499KB PDF).

Oxfam's response in Syria

Oxfam has had an office inside Syria since July 2013, responding alongside other agencies to the urgent need for clean water. An estimated 35% of water treatment plants in Syria have been damaged during the conflict and there are concerns over water contamination.

Working with the Syrian Ministry of Water Resources and local water boards, we have brought two water treatment plants back on-line using multiple truck-sized generators, capable of continuously pumping more than 700,000 extra litres of water per hour - enough to deliver safe water to around 500,000 people in Damascus city and the surrounding province (Rif Damascus). These generators are the first of 18 to be installed.

Our plans for 2014 include:

  • Repairing water supply networks in eastern Hama
  • Improving the supply of water in Damascus and surrounding areas
  • Improving rubbish management and sewage disposal
  • Providing 500 toilets and repairing 200 others in collective shelters and public buildings; distributing 200 toilet cleaning kits; building / repairing 200 shower facilities
  • Increasing the skills of Ministry staff on water and sanitation emergency response
  • Provide household water containers for displaced families so they can store drinking water safely.

Donate to the Syria Crisis Appeal 

Syria crisis: in pictures

Syria crisis videos

Oxfam's campaigning work

As the conflict has escalated in Syria, we have not only increased our humanitarian work across the region, we have also vigorously campaigned for:

  • The rights of all people affected by the crisis and to ensure that their voices are heard
  • The delivery of a strong humanitarian response in Syria and the wider region
  • Governments around the world to use their influence to find a political solution to the crisis.

We work with partners and with people affected to lobby governments, and to raise the profile of the crisis in the media and other avenues.

More details of our response are available in Syria Crisis: Emergency Response Update, March 2014 (499KB PDF).

Read more about the #WithSyria campaign.

Latest blogs on the Syria crisis

Teaching Conflict, Peace and Remembrance Day

This Remembrance Day many of us will choose to spend time reflecting on the soldiers and civilians... Read more

Berlin Conference on Syria refugee response must deliver as harsh winter approaches

Yasmine, 23, splashes her face with steaming hot water from Oxfam's newly installed taps. As... Read more

Going urban - aid must adapt to shifting refugee trends

Humanitarian aid is usually associated with camps and emergency shelters, both in terms of the... Read more

Other ways to help