Resources

Personal Whitelist Instructions

Many email programmes are able to reliably distinguish good email messages from spam email. When your email programme detects suspicious content (keywords, images, certain links) in a message or when the message comes from a suspicious address, the programme automatically sends that message to your junk folder. Very often, messages that sit in that folder longer than a preset duration are automatically deleted.

Sometimes, an email message from a legitimate sender that you wish to receive is incorrectly judged as spam and goes to your junk folder. You can take action to "teach" your email programme that email and images from that sender are acceptable and should be sent to your inbox.

The instructions below show you how to whitelist emails from Oxfam to prevent them from being deleted or sent to your junk folder.

Click on your email client below:

Microsoft® Office Outlook 2003

Yahoo! Mail (Beta)

Yahoo! Mail

Gmail (Beta)

Windows Live Mail (Beta)

Hotmail

Please click here for a list of Oxfam email addresses from which newsletters are sent. These addresses can be added to your email contacts.

Microsoft® Office Outlook 2003

1. Right-click on the message that you wish to whitelist.
2. Point to Junk E-mail. Click either Add Sender to Safe Senders List or Add Sender’s Domain (@example.com) to Safe Senders List.

Yahoo! Mail (Beta)

1. Right-click on a message.
2. Click Add Sender to Contacts.

Yahoo Mail

1. Open the Bulk email folder.
2. Locate and open the email message that you want to whitelist.
3. In the second menu bar, click the Not Spam button.

Gmail (Beta)

1. Open the email message.
2. In the upper right corner of the message window, click the drop down menu that says "Reply."
3. Select Add [name] to Contacts list.

Windows Live Mail (Beta)

1. Open the email message.
2. In the second menu bar (yellow), click Allow Sender.

Hotmail

1. Open the Junk E-Mail folder and open the message that you want to whitelist.
2. In the top menu bar, click the This is not Junk button, or in the middle warning notice bar (yellow), click the Not Junk Mail button.

Oxfam email addresses from which newsletters are sent

Copy the Oxfam address(es) you receive newsletters from and add it to your list of contacts.

• Appeals:
  giving@updates.oxfam.org.uk
  
  
• Campaigns:
  campaigning@updates.oxfam.org.uk
  
  
• Control Arms:
  controlarms@updates.oxfam.org.uk
  
  
• Cool Planet:
  coolplanet@updates.oxfam.org.uk
  
  
• Events:
  events@updates.oxfam.org.uk
  
  
• Festivals:
  stewards@updates.oxfam.org.uk
  
  
• Generation Why:
  e-xtra@updates.oxfam.org.uk
  
  
• I'm in:
  imin@updates.oxfam.org.uk
  
  
• Legacies:
  legacies@updates.oxfam.org.uk
  
  
• MakeTrade Fair:
  maketradefair@updates.oxfam.org.uk
  
  
• Oxfam Reports Live:
  oxfam.reports@updates.oxfam.org.uk
  
  
• Oxfam Live:
  oxfamlive@updates.oxfam.org.uk
  
  
• Oxjam:
  oxjam@updates.oxfam.org.uk
  

• Policy Update:
  policy@updates.oxfam.org.uk

• Unwrapped:
  oxfamunwrapped@updates.oxfam.org.uk