Volunteer Assistant Manager (Gateshead)

In association with Bryony, the shop manager, you will be working to develop and implement a series of actions that maximizes the shop's contribution to Oxfam, with a focus on the people who donate their time and their gifts, as well as creating a presence that ensures that the shop is at the heart of the community of Gateshead.

Frequency: Saturday only from 09.30am- 5.00pm

• Manage the shop in the shop manager's absence
• Help the shop manager in, leading, managing and planning for the development of a shop team
• Assisting with the development of solutions to problems and taking actions to solve routine problems
• Maximize the income from donations, new products and Gift Aid
• Implement Trading Division's accounting policies and banking procedures
• To ensure that shop activities reflect Oxfam values and beliefs
• Keep up to date with Oxfam's internal communications and share any news with the shop team to ensure compliance with current requirements
• Contribute as a member of the team to achieve agreed objectives to required standards

• Being computer literate is essential
• A genuine interest in retail and merchandising
• A good working knowledge of retail shop sales
• Reliability and flexibility in agreed working hours
• Ability to work within agreed shop guidelines
• The ability to use your own initiative and think creatively
• Ability to relate with and communicate to customers and shop team members

• Hands on experience in a complex charity shop environment
• An opportunity to learn how to manage a team
• An opportunity to develop personal capabilities and skills for working in retail
• Receives experience in a retail environment with charity dimension
• To be trained to operate as an Assistant Manager
• The opportunity to work with Oxfam to overcome poverty and suffering

Bryony Taylor

Tel: 0191 4778858

Email: oxfamshopf0212@oxfam.org.uk

Download and complete the Volunteer Application Form and send to the email address above.

16^th February 2013

TBC

TBC