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Oxfam's reaction to ICO finding

5th Apr 2017

Reacting to the Information Commissioner's finding against Oxfam, Mark Goldring, Oxfam GB Chief Executive, said:

"Oxfam places the highest importance on our relationship with our supporters and has always acted in good faith in attempting to follow both good practice and the law as we understood it.

"While tele-matching was recognised as a legitimate activity by the ICO, we accept that our privacy notice did not adequately address the issue and we say sorry to our supporters for that. We would stress that all people called were given the chance to terminate calls immediately and we did not use tele-matched data to call people registered with the telephone preference service. 

"We take the protection of our supporters' data extremely seriously. As the ICO recognises, we have been quick to address their concerns when they have raised them with us." 

Notes to editors:

  • Oxfam ended tele-matching in 2015. We do not carry out wealth screening or share supporters' data.