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  • Grows vegetables
  • Fills classrooms
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  • Empowers women
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Peak

£4.99

Product description

Almost as new hardback. Corners of dust cover very slightly worn.

After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors. Part memoir, part theory, and part application, the book tells of Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how readers can bring about similar changes in their work and personal lives. Conley explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.

Item details

Author(s):
Conley, Chip
Condition:
Fine
Dimensions:
16 x 2,6 x 23,6 cm
Edition:
2007
Format:
Hardback
ISBN-10:
0787988618
ISBN-13:
9780787988616
Number of pages:
274
Publisher:
Jossey-Bass
Title:
Peak

Standard UK Delivery £3.95 per order

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Free returns

within 21 days.
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About this item

Almost as new hardback. Corners of dust cover very slightly worn.

After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors. Part memoir, part theory, and part application, the book tells of Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how readers can bring about similar changes in their work and personal lives. Conley explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.

Author(s):
Conley, Chip
Condition:
Fine
Dimensions:
16 x 2,6 x 23,6 cm
Edition:
2007
Format:
Hardback
ISBN-10:
0787988618
ISBN-13:
9780787988616
Number of pages:
274
Publisher:
Jossey-Bass
Title:
Peak

Delivery & returns

This item will be dispatched to UK addresses via second class post within 2 working days of receipt of your order. Standard UK delivery is £3.95 per order, so you're only charged once no matter how many items you have in your basket. Any additional courier charges will be applied at checkout as they vary depending on delivery address.

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Europe: £4.70

Outside Europe: £7.00

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