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Managing your business with Outlook 2003 for dummies

£4.99

Product description

Marcelo Thalenberg shows readers how to use Outlook as an effective solution for managing e-mail, customers and telemarketing, whilst providing examples on how to set up and use Business Contact Manager.

Shows readers how to use Outlook as an effective and powerful solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they are specifically applied in a business setting Discusses managing and maintaining current customers and how to control customer interactions Explains the process of using checklists and matching them with Outlook applications-from bulk mailing to planning a telemarketing campaign Addresses how to build a prospect profile with an action plan for follow-up until the prospect becomes an active customer Provides step-by-step examples on how to set up and use Business Contact Manager Use a tool you already have (plus BCM 2.0) to solve lots of time-consuming problems If you could just get a handle on mail, schedules, meetings, and contacts, you'd have more time to make your business productive, right? Check your Outlook - it's right in your Office! And here are step-by-step examples for using it to build databases, manage customer contacts, handle finances, improve marketing, and finally get organized. Discover how to: Organize your priorities and your day Automate dialing Build and use customer profiles Weed out e-mail Make meetings productive Plan and implement marketing activities Increase your team collaboration

Item details

Author(s):
Thalenberg, Marcelo
Format:
Paperback
ISBN-10:
0764598155
Publisher:
Wiley Publishing

Standard UK Delivery £3.95 per order

Delivery FAQs

Free returns

within 21 days.
Returns policy

About this item

Marcelo Thalenberg shows readers how to use Outlook as an effective solution for managing e-mail, customers and telemarketing, whilst providing examples on how to set up and use Business Contact Manager.

Shows readers how to use Outlook as an effective and powerful solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they are specifically applied in a business setting Discusses managing and maintaining current customers and how to control customer interactions Explains the process of using checklists and matching them with Outlook applications-from bulk mailing to planning a telemarketing campaign Addresses how to build a prospect profile with an action plan for follow-up until the prospect becomes an active customer Provides step-by-step examples on how to set up and use Business Contact Manager Use a tool you already have (plus BCM 2.0) to solve lots of time-consuming problems If you could just get a handle on mail, schedules, meetings, and contacts, you'd have more time to make your business productive, right? Check your Outlook - it's right in your Office! And here are step-by-step examples for using it to build databases, manage customer contacts, handle finances, improve marketing, and finally get organized. Discover how to: Organize your priorities and your day Automate dialing Build and use customer profiles Weed out e-mail Make meetings productive Plan and implement marketing activities Increase your team collaboration

Author(s):
Thalenberg, Marcelo
Format:
Paperback
ISBN-10:
0764598155
Publisher:
Wiley Publishing

Delivery & returns

This item will be dispatched to UK addresses via second class post within 2 working days of receipt of your order. Standard UK delivery is £3.95 per order, so you're only charged once no matter how many items you have in your basket. Any additional courier charges will be applied at checkout as they vary depending on delivery address.

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We offer a no quibble returns policy as follows:

Wedding dresses: 14 days

Overseas returns: 31 days

Everything else: 21 days


This item is also available for international delivery by airmail, carrying a mandatory delivery charge of:

Europe: £4.70

Outside Europe: £7.00

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