Contact Oxfam’s Online Shop

Please take a moment to see if the answer to your question is covered by our frequently asked questions. If you still need help, you can contact a member of our friendly support team using the enquiry form or telephone details below.

Enquiry form

If enquiry is about an existing order

Other ways to contact us

Call our friendly support team

  • 0300 200 1252 from the UK
  • +44 (0) 1623 724 516 from outside the UK

Lines are open from 9.00am - 6.00pm, Monday to Friday.

Christmas and New Year Holiday opening hours

22nd Dec 9am-8pm
23rd Dec 9am-6pm
24th Dec 9am-4pm
25th Dec Closed
26th Dec Closed
29th Dec 9am-4pm
30th Dec 9am-4pm
31st Dec 9am-4pm
1st Jan Closed
2nd Jan 9am-4pm

General Oxfam enquiries

Please click here to contact Oxfam about any other enquiry.

For Press Enquiries

For enquiries from the media only, please call the Press Office on 01865 472498 or email If out of office hours please call the Duty Press Officer on 07748 761999