Frequently Asked Questions

We've put together some answers to the Trailtrekker questions we hear the most. 

If you can't find what you're looking for here, please contact us on:

Email: events@oxfam.org.uk   Phone: 0300 200 1244

General

  • What is the difference between Trailtrekker and Trailwalker ?

    Trailtrekker takes place in the Yorkshire Dales on 31 May - 1 June 2014. It's a circular route, starting and finishing at Aireville School in Skipton. It's a tougher challenge due to the rocky terrain and the remoteness of the location.

    The route has three levels of challenge available: Bronze (40km), Silver (65km) or Gold (100km). There is also a Full Support Package available if you are unable to get a Support Crew together.

    Trailwalker takes place on the South Downs Way on 26 - 27 July 2014. It's a linear route starting at the Queen Elizabeth Country Park in Petersfield and finishing at Brighton Racecourse.

    The Gurkhas deliver the logistics of the Trailwalker route, and also participate in the event each year. There is one distance available (100km) and a Full Support Package option is not offered.

  • What is the average completion time?

    Around 10 hours for Bronze (40km), 18 hours for Silver (65km) and 27 hours for Gold (100km). Teams have 30 hours to complete the Gold challenge.

  • What is the course record ?

    The record for completing the 100km was set in 2013 by Phyl's Little Soldiers - an amazing 13 hours!

Signing up

  • How old do I need to be to take part?

    18 years or older on the day of the event.

  • How much does it cost?



     Offer Available until  Cost per team  Cost per person 
     Early bird discount 1 Until 14/12/14  £160  £40
     Early bird discount 2 Until 15/02/15  £200  £50
     Standard Until 30/04/15  £240  £60
     Full support package  Set price only  An additional £275 per team  An additional £68.75 per person


    The entry fee goes towards covering the logistical costs for Oxfam putting on the event. It is non-refundable or transferable, and is not included in reaching your teams fundraising target.

  • Can we be a team of 2, 3 or 5?

    No. You must have four people to a team. If you know more than four people wanting to enter, try to recruit another team. Alternatively, if you're short a team member or two check out our Trailtrekker Facebook group which can be a good team recruitment tool.

    Trailtrekker is a team endurance challenge, and all Trailtrekker teams need to have four walkers. This is also for your own health and safety on the challenge.

  • What does a team leader do?

    The team leader is the person that initially signs up to the event with Oxfam. Your team leader will act as the main point of contact between Oxfam and your team.

  • I have not got complete details for all the team. Can I still enter?

    We don't recommend this. We need correct details for all team members to ensure they receive mailings and e-news which contain vital information that they will need to take part. 

    It is understandable that a handful of teams will enter with incomplete information for all team members in order to reach deadlines. If you do this then please enter your full team details as soon as possible by logging in to your team admin area.

  • I am looking for a team to join. How can I find one?

    Most teams are made up of friends, colleagues or family members. However, if you're having difficulty getting a team together then visit our Trailtrekker Facebook group and post about what you're looking for, e.g. 'someone wanting to complete the 65k challenge in the London area'.

    Quite a few teams have come together using the Facebook group in the past and by the end of the challenge they've become lifelong friends.

  • Will you be holding any pre-event information sessions?

    Yes. We hold several sessions prior to the event which are designed to give you all of the information that you will need to take part. These fall under several categories:

    Info sessions (November & February): Run by the Trailtrekker team, these sessions are aimed at people who are interested in entering the event but would like more information and to speak with us in person. It's also a good opportunity to meet other people who are looking to take part, if you're short a team member or two.

    Preparation sessions (March & April): Designed to pass on expert knowledge from the Trailtrekker team, to help you with your training and fundraising, and to provide a detailed overview of event weekend. We'll also answer any questions you might have. A 2013 Trailtrekker team will also be on hand to share their experiences and offer advice.

    Social media Q&As: In the build up to the event we will hold several Q&As on our social media channels where we will respond to your questions live. It's advisable to join our Trailtrekker Facebook group and follow us on Twitter to keep up to date on when we will be hosting these sessions.

  • What if I have not received any materials in the post?

    Team leaders will be sent all of the guides in the post - it is their responsibility to distribute this information with their teammates. Please note that if you are living outside of the UK then it can take a little longer for your materials to arrive. In the meantime, why not check out our resources online.

Corporate teams

  • My organisation wants to sign up a few teams. Can we find out more?

    If there are more than 20 people at your workplace that are interested in taking part then let us know - we would be happy to talk about your organisation's specific requirements. 

    We can also visit your office to give a presentation to all your colleagues, explaining the challenge in more detail and helping to encourage others to take part.

  • Can my team fundraise and take part alongside other teams from my company?

    Yes. Many corporate teams choose to pool their resources and fundraise collaboratively. We do need to know if you are planning to fundraise jointly so that we can update our records, so please contact us on 0300 200 1244 or email events@oxfam.org.uk.

    During the event itself, for safety reasons you will need to ensure that you walk with your team of four - you will need to arrive at and depart from each checkpoint together. However, if you would also like to walk with other teams from your company, we will endeavour to give you the same start time. Please contact us once start times have been allocated in order to request this.

Support crew

  • What does the support crew do?

    Your Support Crew are a vital part of team; you simply could not complete the event without them. Their role is to keep your team moving by being present at checkpoints along the route, providing additional food, topping up supplies of water & snacks, and most of all encouraging you. They also carry your extra kit like wet weather/warm clothing and make sure you get home safely after the event.

  • How many people should be in the support crew?

    We recommend at least two; one to drive and one to navigate. Four is the ideal number, as you can form two pairs and work in shifts over the weekend. Having one shift during the day and one during the night works well

  • Is it compulsory to have a support crew?

    Yes. All teams attempting all challenges must have a Support Crew. Trailtrekker is a serious challenge where you'll be experiencing some very tough conditions, you'll need their support. 

    Please refer to our T&Cs to find out more about the Support Crew's role and responsibilities.

  • What is the full support package ?

    We have a Full Support Package available for a maximum of 50 teams. Sign up for this package and we will transport your kit around the course and provide food and snacks as you go. 

    The package is costs an additional £275 on top of your entry fee.

    Places are limited and the package sold out quickly in 2013 - it's advisable to enter your team early in order to secure this service.

  • What type of vehicles can the Support Crew use ?

    Just one Support Crew vehicle per-team is allowed at checkpoints. A vehicle pass will be issued at event registration which allows the Support Crew vehicle access to checkpoints. The vehicle must be no larger than a 12 seater minibus (2.5m x 5.5m). 

    We must enforce these rules as there is limited access to checkpoints, often via small country lanes - the event relies on the goodwill of local landowners and communities.

Before the event

  • Can you send information to all of us, not just the team leader?

    The team leader will receive a few dedicated emails when a decision is needed on behalf of the team, e.g. picking a preparation session. 

    The team leader will also receive a Welcome Pack, and subsequently printed copies of our Training and Fundraising guides, the Map & Event guides and the Support Crew guides. They will then need to distribute these printed guides among their fellow team members. 

    Every team member will receive all-important emails, as long as we have the right email addresses, so please ensure that your team's details are up to date in your team login area. 

    We will also host all resources online as soon as they are available, so all team members will have access to these electronically.

  • How do I change my team details?

    Your team leader will need to go to the team leader login area to update a team's details.

    It is important that your team details are up to date to ensure that all team members receive vital event information from us. If you are having trouble with this, please contact us directly on 0300 200 1244.

  • When's the deadline for making team changes?

    You can make changes to your team up to 12/05/14. It is extremely important that we have the most up to date information so that we can send vital event communications to all participants. After this date, all changes must be made at registration.

  • What happens if we pull out?

    Unfortunately each year we have a few teams that need to pull out from Trailtrekker prior to the event, often due to injury. To avoid risk of injury we strongly advise that you pace yourself in training and increase distances steadily. Further information is available in our training guides. 

     The entry fee is non-refundable or transferable.

Fundraising

  • How much do we need to raise ?

    All teams must have fundraised at least £1000 on the Friday before event weekend and that money must have been received by Oxfam to be eligible to participate. Teams that fail to do so will be unable to start the event without the prior approval of the event organisers, in accordance with our Terms and Conditions. 

    You will need to raise the amount that you have pledged by the fundraising deadline on 31 August 2014. The minimum fundraising deadline is £1500 - this works out at just £375 per team member.

  • What happens if we don't reach our pledge ?

    Teams who do not manage to reach their pledge by the fundraising deadline on 31/08/2014 may be refused entry into future Oxfam sponsored challenges.

    Oxfam relies on fundraising events such as Trailtrekker in order to continue fighting poverty worldwide. For this reason we do ask that participants reach the fundraising pledge that they commit to when they sign up. We know it can be tough, but if you break it down by team member and follow the tips and advice that we provide you with along the way it is more than possible to achieve. The vast majority of teams smash their fundraising target, year on year.

  • Can we increase our fundraising pledge ?

    Yes! If it looks like you're close to reaching your pledge then we do recommend increasing it - this will encourage sponsors to support you until you reach your goal. By increasing your pledge you will also be entitled to additional fundraising rewards from Oxfam. 

    You can increase your pledge by calling the team on 0300 200 1244. You can do this anytime up to the fundraising deadline, but look out for emails reminding you of key dates relating to certain rewards e.g. free t-shirts.

  • What is the latest date we can increase our pledge ?

    You can upgrade your pledge anytime up to the fundraising deadline but look out for emails reminding you of key dates relating to certain rewards (e.g free t-shirts / photos from the event).

  • How do I set up an online giving page?

    Follow this link to set up a Justgiving page for Trailtrekker.

    Please make sure that you set the page up in your name, rather than the team name, in order that the money you raise is allocated to your record.

  • Can I use an online giving site other than JustGiving ?

    We recommend using JustGiving, but you can also set up an online giving page through Virgin Money Giving or BT MyDonate.

    The simplest way to set up your Justgiving page is to use this link, which will take you to the appropriate event information.

    Alternatively, you can search for 'Trailtrekker 2014' under 'Find a fundraising event' or 'Join an organised event' and then set up your page.

  • Can we fundraise jointly with another team ?

    Yes. We will be tracking the performance of each team, so if you plan on joint-fundraising it's vital we know so we can correctly allocate your fundraising to your team's record. 

    Please contact us on 0300 200 1244 or email events@oxfam.org.uk to let us know if you are joint fundraisers.

  • How can my sponsors Gift Aid their donation?

    If they sponsor you through an online giving page, they will be given the option to Gift Aid their donation. If they sponsor you offline, they will need to tick 'yes' to Gift Aid and provide the necessary details on the sponsorship form, which can then be sent to us.

    For more information, see Gift Aid explained.

  • Is Gift Aid included in my total?

    No.

  • How do I pay in my offline sponsorship ?

    Please send cheques / Charities Aid Foundation vouchers to:

    Oxfam GB
    Oxfam House,
    John Smith Drive,
    Cowley,
    Oxford.
    OX4 2JY

    Be sure to include a note with your name and your team name so we can allocate the funds to your team.

  • Can I fundraise jointly for another charity ?

    Unfortunately not. Oxfam put in a lot of time and hard work to ensure you have the best experience at Trailtrekker so we require that all the money you raise is for Oxfam exclusively.

  • Is the total shown on the fundraising leaderboard accurate ?

    If this is the case, please get in touch and we'll investigate. Remember that funds from your online giving page can take up to two weeks to arrive and totals displayed are based on sponsorship RECEIVED by Oxfam.

  • Can I use the Oxfam logo to help with my fundraising ?

    Yes, you can find our logo here. Please read our Terms and Conditions before you use the logo.

Training

  • How much training do I have to do?

    The more you train the easier you will find the challenge. But you shouldn't be on your own. Get a team together and train with them. You need to build up endurance - we will send out training guides to help. You need to build up mental strength and stamina too. Everyone is different - you need to learn about yourself and your needs before the event. How often you need to drink, how tiredness affects you, which footwear you prefer, and so on.

    Training with your team will help you to set your pace, and to work out your roles within the team, and how best to support each other. People often find they get loads out of the training - it can mean quality time spent with your team, as you all get fitter and prepare for the journey ahead.

  • We all work full time. Will we have time to train ?

    Most Trailtrekkers work full-time and make it over the finish line - and so can you! Training is often quality not quantity, and you need good rest periods between long treks anyway.

  • Can I take part if I have a medical condition ?

    Trailtrekker is a very physically demanding challenge that will require you to push your body (and mind!) to the limit.

    Entering the event is at your own discretion. You are responsible for your own fitness to take part, and should consult a doctor regarding your participation if necessary.

  • What maps do we need ?

    OS Landranger 98 and 103

Event day

  • When is registration and when will I need to arrive ?

    Teams will need to register at the event on Friday 30 May in Skipton - all team members must be in attendance in order to register. There will also be a mandatory safety briefing held on the Friday which all members of your team will need to attend.

    Further information about event registration will be released nearer the time.

  • Can friends and family meet us at the checkpoints ?

    Friends and family are welcome to cheer you over the start and finish line. However, only your Support Crew will be able to meet you at the checkpoints. They will need to display their Support Crew pass for their vehicle to gain access.

  • Do we have to bring all the kit on the kit list ?

    It is vital that you bring all of the essential items on the kit list. You will be required to sign a kit list disclaimer form at event registration and there will be kit checks on the course.

  • Do we need to carry all equipment with us ?

    The kit list in the Training guide details the essential items that you must carry at all times. There are certain items that you can leave with your Support Crew to collect when you meet them at a checkpoint.

    Please think carefully about what you leave with the Support Crew - if the weather changes drastically you may regret leaving waterproofs in their car!

  • What meals do you provide ?

    We provide team members with a hot meal at event registration on the Friday evening, breakfast on the Saturday morning and a hot meal at Checkpoint 3 along the route. There will be vegetarian options available, however if you have any other dietary requirements then please get in touch to find out if these can be accommodated.

  • Can we make our own arrangements to meet up with our support crew en-route ?

    Please only meet your team at checkpoints. Trailtrekker relies on the goodwill of the local community. Many of the roads around the route are small country lanes, so to deal with the volumes of traffic relating to the event we need Support Crew vehicles to stick to route and meet you only at checkpoints.

  • Can I sleep on the way round ?

    This is not recommended. Experience has taught us that people who stop to sleep, usually don't manage to get up again to complete the event.

  • Can I take my dog ?

    Trailtrekker takes place on public rights of way so you're very welcome to take your dog - maybe not the whole 100km though. Check beforehand that your Support Crew are happy to transport your dog, and remember to always keep it on a lead when in a field with livestock.

  • Can we have another car pass ?

    As access to checkpoints is limited, we cannot provide any teams with more than one car pass. Support Crews with more than one vehicle will need to rendezvous away from the course to transfer the car pass. Remember, the Support Crew vehicle must be no larger than a 12 seater minibus (2.5m x 5.5m).

  • What happens if someone has to retire from the event en-route ?

    If a team member or whole team decide to retire from the event on-route it is essential you inform an event co-ordinator. You can do this at checkpoints or by phoning Event Control whilst out on the course (the Event Control contact details will be on your Map and Event guide). Teams of three may continue unassisted. Teams of just two members must find another team to formally accept responsibility for them for the remainder of the course. The checkpoint co-ordinator must be notified and approve this.