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Shifts FAQs

  • Can I steward my shifts with my friends ?

    Yes, you can add up to 5 shift partners to create a shift partner group of up to 6, including yourself. For operational reasons, we cannot accept any shift partner groups larger than 6 (including yourself). You can also have a shift partner group with as little as 2 people.

    You can let us know when you complete the application form who you would like as your shift partners. When we arrange shifts, we try to make sure you are always on shift at the same times as your shift partners, however, we can't guarantee your duties will be based in the same location. If you arrive onsite and find you are not with your shift partners and have requested it - go to the Adbox/Oxbox and we can check for you what happened and try to help fix it. Please note, we cannot arrange shift partners once you are onsite, this must be organised beforehand. 

    Please arrange your shift partner groups before you apply - make sure you have all your shift partner's names and dates of birth ready for when you fill in the application form.

  • How do I add shift partners ?

    All members of the group must enter all the other members of the group's full names and dates of birth on their application form for the group to be matched. If anyone leaves anyone's details out on the application form, the group will not be matched on our system and you will not be rostered on shift together.

    If a member of your shift partner groups cancels their place at the festival, or decides to leave the shift partner group after you have all applied, the rest of the shift partner group will still be matched.

    Please be aware you will need to enter each of your shift partner's details exactly as their names will be entered on their application form, i.e. If your shift partner has put 'Joe Bloggs', do not put Joseph Bloggs, as our system will not recognise it as a shift partner match. Please also ensure sure you enter date of birth's in this format: DD/MM/YYYY.

    If you are not sure if someone is going to apply to steward, leave them out of the shift partner group, and then you can contact us (up until the cancellation deadline) to add them. 

    If you need to make any changes, please select one person from your group to email us at stewards@oxfam.org.uk, and make sure they copy in all the other members of the group to the email.  

    If you are stewarding, we're sorry but it is not possible for a campaigner or shop volunteer to be linked as your shift partner since their shifts operate on different timetables to ours.

    Please note that if you apply to any festival once we have started allocating shifts (usually after the cancellation date), it may not be possible to link you with your shift partner/s.

  • Can I arrive early and start my shifts sooner at festivals ?

    No, however, we may have a small number of early shifts available at some of the larger festivals. If this is the case, you may need to arrive anytime between 3 - 5 days earlier than the stewarding on-site date listed on the application form. If you wish to be considered, please tick the early shift box on the festival application when choosing your festival(s). If you are successful we will contact you shortly before the festival with the dates you will be required on-site. If you cannot be flexible with transport, please do not select this option on the application form. Please note, due to the limited places available, ticking this box doesn't guarantee you early shifts.

  • Can I be a supervisor or shift leader ?

    If you are interested in supervising, please fill out the supervisor page of the application form. There are role profiles available to read, which explain  what positions you can apply for and what is involved. Please read these carefully and only choose a role at a level of responsibility you are confident with. More information.

    The driving positions are very popular,  and drivers  must be over 21, hold a full UK driving license, have good knowledge of the  festival site, significant stewarding/supervisory experience and ideally have experience of off-road driving.

    We also have some admin roles available  at  some of the festivals. If you are interested then please email us at stewards@oxfam.org.uk but apply for your chosen festivals as you will still need to have a festival place before we can allocate you one of these roles. 

    If you are interested in a logistics role then please email us at stewards@oxfam.org.uk with your experience. Please note, the roles often include being at the festivals a few days in advance and staying later on the last days.

    More information.

  • Do I need to wear a specific uniform?

    Stewards will be asked to wear a high-visibility Oxfam tabard, which we will provide. This needs to be worn over your clothes and any bags you are carrying so you are visible at all times. You will sign out your tabard at registration and sign it back in once you have completed all your shifts. Please note, this tabard is your responsibility for the duration and if you lose it you will need to tell us onsite and you may lose some of your deposit to cover the cost of a replacement. If your tabard is stolen please report it immediately to the Oxfam Coordinators onsite so they can issues you a new tabard and contact the relevant security agencies.

    Apart from that, you will need to bring practical clothes to suit different times of day and weather conditions. Sturdy shoes and a waterproof coat are essential! Please see question 'What do I need to bring?' in the Camping at Festivals FAQ section for more advice on suitable clothing.

  • May I leave the festival site early?

    You must be available until the Monday after the festival, as per the stewarding dates you agree to on the application form when you apply. Your last shift however maybe a Sunday evening or a Sunday overnight shift and you may leave site after this providing there are no restriction on traffic or gates imposed by the festival - you can check this at the Oxbox onsite. You will also need to hand your tabard back in so make sure you do this before you leave within the tabard return allocated times.

    If you would especially like to work the late shift (the Monday or last day of the festival) please note shifts may finish as late as 4pm, then make sure you tick the box to let us know on your Festival application form when applying for specific festivals.

    Please note, that we can't change your availability for the late shift once the cancellation date has passed and we start allocating shifts. If you change your plans after that, and have been allocated an inconvenient shift, you will need to arrange a shift swap onsite.

  • What if my favourite band is playing and I'm supposed to be on shift ?

    You will find out the times and locations of your shifts when you arrive onsite and register, and if you do not like your shifts, you can try to swap shifts with other willing stewards. If you find someone to swap with, please come to the Oxbox (or Adbox if there is one at your festival) to let us know as we will need to swap the shifts on our records to ensure our roster is accurate. If you do not find anyone to swap with, you will have to complete your allocated shift.

  • When can I find out when my shifts are ?

    All our volunteers are given their shift sheets at registration on site, shift allocations tend to be carried out in the last couple of weeks before a festival; therefore we can't tell you in advance. Please do not call or email us as we won't be able to tell you. If you are successful in getting an early shift you will be emailed before the pre festival email stating the dates to arrive

  • How do I add shift partners ?

    You will be able to see your matched shift partners in your volunteer login, once the cancellation deadline for that festival has passed. You will get a reminder to log into your volunteer login to check you have all been matched. The names of your shift partners will appear once matched, if you can't see your shift partners or someone is missing it may mean you have made a mistake with their names/ DOB, that someone has cancelled or even not applied. If this is the case send us an email and copy in all your shift partners to stewards@oxfam.or.uk

  • Why are the shifts eight hours and 15 minutes long ?

    To ensure comprehensive handovers and briefing at every shift change, we schedule everybody (including shift leaders, supervisors and stewards) to be at their position 15 minutes before the start time on their shift sheet. Stewards should not be expected to wait around after their eight hour shift has officially ended, while new stewards arrive, sign in, hand over radios, put on their tabards, etc. Arriving 15 minutes early will ensure you are ready when your shift starts and the previous stewards can leave on time.

    Please note: failure to arrive at your shift 15 minutes early to do full a handover will count as an incomplete shift and may mean you have to work on to cover this gap.

  • Will I always be on shift in the position allocated to me ?

    Not necessarily. A good supervisor will rotate positions to give variety and relieve boredom and cover breaks. Supervisors also get requests to send stewards to support other positions, so even if you start your shift in a position you like and are on shift with your friends, you should be prepared to move during the shift, so make sure you have everything you need with you. Make sure if you move positions you sign in at your new positions and your supervisor makes a note of the position you moved to.