Cookies on Oxfam's Online Shop

What are cookies?

Cookies are used to enable us to improve services for you through, for example:

  • remembering if you are logged in so you can move around the website without having to log in again on each page (for example if you are in checkout)
  • measuring how many people are using each page of the website and for how long so that we can try to improve the quality of our website
  • enabling you to view content shared on other sites e.g. YouTube or Twitter.

How to control and delete cookies

If you wish to restrict or block the cookies which are set by Oxfam's Online Shop website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. 

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the website.

Please note: the main Oxfam website ( now allows users to manage their cookie preferences. See the cookie policy for details. Oxfam's Online Shop will soon adopt the same approach.

List of the main cookies used by Oxfam's Online Shop


Randomly generated identifier assigned to uniquely identify a user's session. Expires within 30 minutes of the browser closing.


Randomly generated identifier assigned to uniquely identify a user's session. Expires within 30 minutes of the browser closing.

The Oxfam Online Shop ( uses a cookie containing user specific information including your Customer ID, Logged in status, Username, Local shop name, local shop URL, basket count and profile activity status. This is used to improve the online shop experience and is required to be able to purchase items from the online shop.


Encrypted cookie which doesn't contain any personally identifying data. Expires two years after creation.


Adobe provides anonymised statistical information to Oxfam. Adobe gathers data on behalf of Oxfam about visits to our website. Adobe uses cookies and code which is embedded on our website and used to track volume of usage on the website. Information that Adobe collects is transferred to Adobe servers in the United States of America. Oxfam confirms that Adobe satisfies the EU's data protection requirements.

How to reject or delete this cookie:


DoubleClick cookies are used to measure the effectiveness of online marketing campaigns for Oxfam. This enables us to ensure any money we spend on digital marketing gives us a good return on investment.

DoubleClick cookies do two things: 1) they track anonymised conversion data so that we can measure advertising effectiveness and 2) they are used to serve advertising, so that we are more likely to show Oxfam adverts to people who have recently visited our website. The cookies also track what advertisements a user has seen and how often, so that we don't repeatedly show adverts to the same people. It does not track personal information.

DoubleClick cookies sometimes include a pixel from the advertising networks we work with. This allows us to target adverts effectively on their network.

How to reject or delete these cookies:

Google Analytics

The Oxfam website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the website and compile reports for us on activity on the site.

Google stores the information collected by the cookie on servers in the United States of America. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  By using the Oxfam website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to reject or delete this cookie:


An analytics platform that is used to measure response to TV advertising.

Cookie name: __adal_ca
Type: Persistent
Data stored: Traffic source / campaign data
Purpose: Store which advertising campaign drove a user to visit

Cookie name: __adal_cw
Type: Persistent
Data stored: Visit timestamp
Purpose: Tie back conversion events to earlier visits

Cookie name: __adal_id
Type: Persistent
Data stored: Device ID (generated)
Purpose: Uniquely identify a device

Cookies set by third party sites

To enrich our content, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, these sites may set a cookie.

The Oxfam website also carries embedded 'share' buttons to enable users of the site to easily share articles with their friends through a number of popular social networks, for example, Facebook, Twitter or Google+. These sites may set a cookie when you are also logged in to their service. 

Oxfam does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

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