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Retail Volunteers (Bishop's Stortford)


Oxfam is opening a new Books and Music shop in Bishops Stortford at the end of July 2019

If you are passionate about retail and customer service, you can turn your passion into action and join us as a founder member of this volunteer team.

Our aim is to make as much money as possible to support Oxfam's crucial lifesaving work around the world.  

Providing volunteering work experience for our local community will be paramount to the success of this new shop.

We will aim to build a team of enthusiastic volunteers who will enjoy the challenge of establishing the new shop.

The shop will open seven days a week.

There are volunteer roles for everyone whatever your skills and interests! You could volunteer to: be the welcoming face providing customer service on the shop floor; enjoy a treasure hunt to find the collectables in the donations generously donated by our local community; provide excellent administrative support; use your attention to detail to help manage the financial returns; express your creativity by helping with visual merchandising; utilise your IT skills to develop online sales; apply your talents for enthusing others by becoming a shift leader. The opportunities are endless.

Key responsibilities:

Depending on your interests you could be involved with any of the following:

  • Customer service and transactions
  • Using the shop's pricing guidelines to sort and price donated books, CDs vinyl and DVDs..
  • Helping to create or maintain visual displays
  • Keeping the shop floor stocked with plenty of stock
  • Helping customers on the shop floor with their purchases
  • Helping with cashing up and banking
  • Supporting the shop's volunteer recruitment plans
  • Carrying out weekly administration for finance and/or health and safety
  • Listing items on our online channels including Oxfam's Online Shop

Skills and competencies:

No experience required but you should have a willingness to learn and an enthusiasm to share your own skills.

(For retail supervisor/shift leader roles only: This role might involve supervision of volunteers who are under 18. You will therefore be required to agree to an enhanced DBS check.)

What this role can offer the volunteer:

  • You will be joining thousands of volunteers who "won't live with poverty".
  • Gain experience in retail with an international charity.
  • Opportunity to meet new people and make new friends in a diverse, friendly team.
  • Enhance your CV.
  • NVQ diploma training available to all volunteers that meet the required criteria.
  • Lunch and reasonable travel expenses can be reimbursed in line with Oxfam's policy.


Arnold Khelifi 

Shop Manager


Application process:

Please complete the Online Application Form.

Application deadline:

Applications will be considered as they are received.

Interview date:

To be confirmed.

Start date:

To be confirmed.


  • South east


  • Shop

Work Days:

  • Weekdays
  • Weekends

Work Times:

  • Day Time