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Intelligent kindness

£14.99

Product description

Good condition. Previous owner's inscription inside front cover. Some sentences on pages 6, 9 and 10 have been highlighted in yellow by previous owner.

Intelligent Kindness is a powerful new approach to healthcare reform. Ballatt and Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests; it is a vital expression of community and one that can improve if society, patients and staff can reconnect to these deeper values. To do so will improve quality and patient experience, as well as morale, effectiveness, efficiency and value for money. Relentless regulatory and structural NHS reforms' have failed to avert scandals and left many health service staff feeling alienated. Industrial and market approaches to reform, whatever their merits, urgently need to be balanced by an applied understanding of what motivates and assures compassionate practice. The authors examine this topic from a wide variety of perspectives, including psychoanalytic thinking, group relations, neuropsychology, social psychology and ethology. This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice. Readership: This book will be essential reading for health service managers, clinical leads, politicians, policy-makers and health journalists.

Item details

Author(s):
John Ballatt & Penelope Campling
Condition:
Used: good
Edition:
1st Edition
Format:
Paperback
ISBN-10:
1908020040
ISBN-13:
9781908020048
Number of pages:
200
Publisher:
RCPsych

Standard UK Delivery (Currently Free)

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within 21 days.
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About this item

Good condition. Previous owner's inscription inside front cover. Some sentences on pages 6, 9 and 10 have been highlighted in yellow by previous owner.

Intelligent Kindness is a powerful new approach to healthcare reform. Ballatt and Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests; it is a vital expression of community and one that can improve if society, patients and staff can reconnect to these deeper values. To do so will improve quality and patient experience, as well as morale, effectiveness, efficiency and value for money. Relentless regulatory and structural NHS reforms' have failed to avert scandals and left many health service staff feeling alienated. Industrial and market approaches to reform, whatever their merits, urgently need to be balanced by an applied understanding of what motivates and assures compassionate practice. The authors examine this topic from a wide variety of perspectives, including psychoanalytic thinking, group relations, neuropsychology, social psychology and ethology. This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice. Readership: This book will be essential reading for health service managers, clinical leads, politicians, policy-makers and health journalists.

Author(s):
John Ballatt & Penelope Campling
Condition:
Used: good
Edition:
1st Edition
Format:
Paperback
ISBN-10:
1908020040
ISBN-13:
9781908020048
Number of pages:
200
Publisher:
RCPsych

Delivery & returns

This item will be dispatched to UK addresses via second class post within 2 working days of receipt of your order. Standard UK delivery is Standard UK delivery is £3.95 per order, so you're only charged once no matter how many items you have in your basket. Any additional courier charges will be applied at checkout as they vary depending on delivery address.

This item will be dispatched to UK addresses via second class post within 2 working days of receipt of your order. Standard UK delivery is currently free no matter how many items you have in your basket. Any additional courier charges will be applied at checkout as they vary depending on delivery address.

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