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Messages; The Communication Skills Book 3rd edition

£4.99 Out Of Stock

Product description

Messages; The Communication Skills Book by Matthew McKay, Martha Davie and Patrick Fanning. 3rd edition published 2009 by New Harbinger Books. Paperback. There are some marks to page edges/ Condition is very good.

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught. The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that
there is at least one communication skill--say, public speaking--that they just can't master. Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life. Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer. This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.

Item details

Author(s):
McKay M et al
Condition:
Used: very good
Dimensions:
23x15x2cm
Edition:
3rd edition
Format:
Paperback
ISBN-10:
1572245921
ISBN-13:
9781572245921
Number of pages:
359
Publisher:
New Harbinger Publications
Title:
Messages; The Communication Skills Book

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About this item

Messages; The Communication Skills Book by Matthew McKay, Martha Davie and Patrick Fanning. 3rd edition published 2009 by New Harbinger Books. Paperback. There are some marks to page edges/ Condition is very good.

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught. The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that
there is at least one communication skill--say, public speaking--that they just can't master. Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life. Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer. This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.

Author(s):
McKay M et al
Condition:
Used: very good
Dimensions:
23x15x2cm
Edition:
3rd edition
Format:
Paperback
ISBN-10:
1572245921
ISBN-13:
9781572245921
Number of pages:
359
Publisher:
New Harbinger Publications
Title:
Messages; The Communication Skills Book

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