This book reveals the inside track on the making of Terminal 5: thecourage, the ground-breaking management thinking and the manylessons learnt from the leaders, the client and integrated supplychain teams - involving over 50,000 people from 20,000 companies - which led to the successful delivery of this mega project on time, on budget, and safely. Love or hate Heathrow we can't ignore it! An economicpower house for the UK, 155,000 earn their living from it and 68 million of us pass through it each year. Two decades of the planning, design, construction and opening of Terminal 5 has resulted in a gateway that Heathrow can be proud of. Faced with the risk of opening a year late, being a billion overspent, since Sir John Egan in the early 1990s, BAA, stakeholders and supplier partners have been grappling withTerminal 5's challenges. The result? £4.3 billion of design and construction delivered on time, to budget and safely is to be commended given the industry statistics but the acid test will now be the quality of the 30 million passengers experience and the operating costs that have been left to stand the test of time. Sharon Doherty was accountable for theapproach to people management and organisational change on Terminal 5.
The unclipped dustjacket is in good condition. The hardback cover is in very good condition, the binding sound and the pages unmarked.