The First Edition of Basic Counselling Skills was a master class that brought its readers systematically through the full range of skills needed for counselling or helping. I am pleased to say that this new edition is an updated master class in the same subject' - Michael Carroll, Visiting Industrial Professor, University of Bristol In this new edition of his book, Basic Counselling Skills, Richard Nelson Jones has managed to make his work even more accessible to the reader and build upon what was already an excellent introduction to Counselling Skills. This book provides a sound foundation for those wanting to develop an understanding of what counselling skills are and how to use them' - Gladeana McMahon, Centre for Stress Management Basic Counselling Skills, Second Edition is a practical introduction for anyone using counselling skills in the course of their work. Written by leading skills expert, Richard Nelson-Jones, the Second Edition of this highly popular text provides a thorough, step-by-step guide to the subject, working through the stages of the helping process. Each succinct chapter describes the skills used at a particular point in the relationship and provides examples to increase understanding. Exercises are also included which allow you to practise your skills as you go along. The key skills covered include: " starting and structuring the helping process; " active listening; " offering challenges and feedback; " facilitating problem-solving; " coaching, demonstrating and rehearsing; " strategies for changing thinking; and " conducting and terminating helping. The book also discusses multicultural and gender aware helping, ethical issues, supervision and becoming more skilled. Richard Nelson-Jones is Fellow of the British Psychological Society and of the British Association for Counselling and Psychotherapy, and Director of the Cognitive Humanistic Institute, Chiang Mai, Thailand.