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Zapp! The Lightning of Empowerment

£4.99

Product description

Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the approach in a different way to business books.;There are two ways to read "Zapp", first it is a detective story. The reader is invited to travel with Joe into the 12th dimension and see empowerment as a mysterious lightening bolt, "zapping" employees with energy and enthusiasm. Readers will soon realize how to bring the lightning of empowerment into their organisation. But "Zapp" is also a practical guide. Each chapter ends with a summary of the key principles of empowerment. Good clean copy. Fine dust jacket. Some age discolouration

Item details

Added value:
Dust jacket not price clipped
Author(s):
William C. Byham ; Jeff Cox
Condition:
Used: very good
Edition:
1988
Format:
Hardback
ISBN-10:
0091749220
ISBN-13:
9780091749224
Number of pages:
209
Publisher:
Century Business Books
Title:
Zapp! The Lightning of Empowerment

Standard UK Delivery (currently free)

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About this item

Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the approach in a different way to business books.;There are two ways to read "Zapp", first it is a detective story. The reader is invited to travel with Joe into the 12th dimension and see empowerment as a mysterious lightening bolt, "zapping" employees with energy and enthusiasm. Readers will soon realize how to bring the lightning of empowerment into their organisation. But "Zapp" is also a practical guide. Each chapter ends with a summary of the key principles of empowerment. Good clean copy. Fine dust jacket. Some age discolouration

Added value:
Dust jacket not price clipped
Author(s):
William C. Byham ; Jeff Cox
Condition:
Used: very good
Edition:
1988
Format:
Hardback
ISBN-10:
0091749220
ISBN-13:
9780091749224
Number of pages:
209
Publisher:
Century Business Books
Title:
Zapp! The Lightning of Empowerment

Delivery & returns

This item will be dispatched to UK addresses via second class post within 2 working days of receipt of your order. Standard UK delivery is £3.95 per order, so you're only charged once no matter how many items you have in your basket. Any additional courier charges will be applied at checkout as they vary depending on delivery address.

This item will be dispatched to UK addresses via second class post within 2 working days of receipt of your order. Standard UK delivery is currently free, no matter how many items you have in your basket. Any additional courier charges will be applied at checkout as they vary depending on delivery address.

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Europe: £6.50

Outside Europe: £11.50

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