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© 2015. Oxfam is a registered charity in England and Wales (no 202918) and Scotland (SC039042). Oxfam GB is a member of Oxfam International.

FAQs: Unwrapped

What is an Oxfam Unwrapped charity gift?

Oxfam Unwrapped charity gifts are a collection of unique virtual charity gifts such as ‘Safe Water for a Community’, ‘Heroic Honey Bees’ or ‘Super Seeds’. It's simple, you choose from one of our great charity gifts, we send you a gift card or e-card to give to your friends or family, and your gift helps to create a world without poverty. See the full range of our gifts.

The money raised from Oxfam Unwrapped charity gifts help to support the full range of Oxfam's work. Find out more about how we spend your money and how we ensure that your donation goes where it's needed most.

What am I buying when I purchase an Oxfam unwrapped charity gift?

Gifts are grouped into Oxfam’s work, in areas such as education, sanitation, farming. When you buy a gift, we guarantee that your money will either be spent on your chosen gift or on something else of a similar nature within the same programme group. This kind of flexibility means that we can respond to the needs of communities, so that those we help can get exactly what they need if and when their circumstances change.

Can I keep up to date with the impact of my Oxfam unwrapped charity gift?

When you buy a gift, we guarantee that your money will either be spent on your chosen gift or on something else of a similar nature within the same programme group. Sadly, this means that we are not able to ‘track’ individual gifts, but the flexibility means that we can respond to the needs of communities to help them get exactly what they need if and when their circumstances change.

Where can I buy an Oxfam Unwrapped charity gift?

  • Here, on our Online Shop
  • With our friendly team over the phone
  • High Street stores (subject to availability)
  • Amazon Website
  • Our catalogue (only available at limited periods)

Please note, E-cards are only available on orders made through our online shop or by phone.

Can I personalise my Oxfam Unwrapped charity gift?

Yes, if ordering through our Oxfam Online Shop you can personalise during checkout. Alternative you can persoanliser over the phone. Once you've chosen your gift, you can:

  • Choose whether to send the card in the post or as an e-card via email.
  • Add your own message to the card.
  • Choose a special front cover.
  • Add a Little Extra (a selection of our Sourced by Oxfam products)

How long do Oxfam Unwrapped charity gifts take to arrive?

E-cards can be sent instantly, or you can choose a specific date that you wish for it to arrive.

For physical cards goto the FAQ delivery section

Can Oxfam Unwrapped charity gifts be sent directly to the recipient?

Yes, you can choose for the gift to be sent directly to the recipient’s postal address, or if sending as an E-card, it can be sent straight to their email address.

Can I delay when the Oxfam unwrapped charity gift arrives, so it arrives at the right time?

Cards: No, don't currently offer the facility to delay the dispatch of orders. However, if you are purchasing Oxfam Unwrapped charity gifts, you have the option of choosing from a selection of opening instructions on the customisation page (for example, "Don't open until your birthday!") and we'll print this on the envelope. Another option is to have gifts sent to your home address so you can forward them on just in time for the special occasion.

E-cards: Yes, you can choose the date that you wish for the e-card to be received by the recipient during checkout.

What is a ‘Little Extra’?

Adding a ‘little extra’ is a way of personalising your Oxfam Unwrapped charity Gift. They are small additional gifts from our Sourced by Oxfam range – for example chocolate coins, or a chocolate goat.

Little Extras are only available for Oxfam Unwrapped charity gifts sent within the UK and are not available to send with E-cards.

Can I gift-aid my Oxfam Unwrapped gift?

Yes. The Gift Aid scheme is a government initiative that enables charities to reclaim the tax that has already been paid on donations received - increasing the value of your donations by 25%. To sign up to Gift Aid, you must pay income tax, or capital gains tax, and you must have paid enough tax in the relevant tax year to cover the amount Oxfam will reclaim.

As Oxfam Unwrapped charity gifts are considered to be donations, you can choose to add Gift Aid to the donation if you wish.

If you need any further support, please contact us and we will be happy to help you.

Can't find what you're looking for?

Speak to our support team. Available from 9.00am to 6.00pm, Monday to Friday.

  • 0300 200 1252 from the UK
  • + 44 (0) 1904 404174 from outside the UK

Can I personalise an Oxfam Unwrapped charity gift?

Email our support team:

enquiries@shop.oxfam.org.uk

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