Cookies on oxfam

We use cookies to ensure that you have the best experience on our website. If you continue browsing, we’ll assume that you are happy to receive all our cookies. You can change your cookie settings at any time. Find out more Accept

Frequently Asked Questions

We've put together some answers to the Trailwalker questions we hear the most.

If you can't find what you're looking for here, please contact us on:

Email:   Phone: 0300 200 1244

General FAQs

Signing up

  • How old do I need to be to take part?

    18 years or older on the day of the event.

  • How much does it cost?

     Offer Available until  Cost per team  Cost per person 
     Early bird 1  8 December 2017   £160  £40
     Early bird 2 16 February 2018  £200  £50
     Standard Entries close  £240  £60

    The entry fee goes towards covering the logistical costs for Oxfam putting on the event. It is non-refundable or transferable, and is not included in reaching your team's fundraising target.

  • Can we be a team of 2, 3 or 5?

    No. You must have four people to a team. If you know more than four people wanting to enter, try to recruit another team. Alternatively, if you're short a team member or two check out our Trailwalker Facebook group which can be a good team recruitment tool.

    Trailwalker is a team endurance challenge, and all teams need to have four walkers. This is also for your own health and safety on the challenge.

  • What does a team leader do?

    The team leader is the person that initially signs up to the event with Oxfam. Your team leader will act as the main point of contact between Oxfam and your team.

  • Can I swap people in and out of the team?

    Yes, but only the team leader can swap people in and out of your team.

    Firstly, your team leader must log into the team login area. Then click on the 'groups' button along the top bar of the screen. Click 'view' and scroll to the bottom of the page. Here you can view your team members and transfer tickets by clicking 'transfer ticket'.

  • I have not got complete details for all the team. Can I still enter?

    You cannot enter a team without full name and email address of each team member and one member of your support crew. You need to provide a correct email address to ensure they receive their invite to your team.

    We will then need correct details for all team members to ensure they receive mailings and updates which contain vital information that they will need to take part. They will need to provide this when they confirm their place.

  • I am looking for a team to join. How can I find one?

    Most teams are made up of friends, colleagues or family members. However, if you're having difficulty getting a team together then visit our Trailwalker Facebook group and post about what you're looking for.

    Quite a few teams have come together using the Facebook group in the past and by the end of the challenge they've become lifelong friends.

  • What if I have not received any materials in the post?

    Team leaders will be sent all of the guides in the post - it is their responsibility to distribute this information to their teammates. Please note that if you are living outside of the UK then it can take a little longer for your materials to arrive. In the meantime, why not check out our resources online.

    You are able to download all materials from the website.

  • Will you be holding any pre-event information sessions?

    Yes. We hold 2 sessions prior to the event which are designed to give you all of the information that you will need to take part.

    Preparation sessions: These sessions are designed to pass on expert knowledge from the Trailwalker team, to help you with your training and fundraising, and to provide a detailed overview of event weekend. We'll also answer any questions you might have. We always aim to ensure a team that has taken part before is on hand to share their experiences and offer advice, as well as representatives from Cotswold Outdoor who'll be on hand to answer questions about kit.

Corporate teams

  • My organisation wants to sign up a few teams. Can we find out more?

    If there are more than 20 people at your workplace that are interested in taking part then let us know - we would be happy to talk about your organisation's specific requirements.

    We can also visit your office to give a presentation to all your colleagues, explaining the challenge in more detail and helping to encourage others to take part.

  • Can my team fundraise and take part alongside other teams from my company?

    Yes. Many corporate teams choose to pool their resources and fundraise collaboratively. We do need to know if you are planning to fundraise jointly so that we can update our records, so please contact us on 0300 200 1244 or email

    During the event itself, for safety reasons you will need to ensure that you walk with your team of four - you will need to arrive at and depart from each checkpoint together. However, if you would also like to walk with other teams from your company, we will endeavour to give you the same start time. Please contact us once start times have been allocated in order to request this.

Support crew

  • What does the support crew do?

    Your support crew are a vital part of your team. Their role is to meet you at each checkpoint along the route. They will provide you with additional food, replenish you water supply, top up your snacks and most of all, motivate and encourage you to keep going and reach the finish line. They will also carry your extra kit like wet weather gear and warm clothing for the night sections.

  • How many people should be in the support crew?

    We recommend at least two; one to drive and one to navigate. If you have space in your car for more people we recommend bringing extra people. You will then be able to split the time into shifts to allow the support crew to sleep. Remember that if one of the team is not able to continue they will need to get in the car so allow room just in case.

  • Is it compulsory to have a support crew?

    Yes. All teams attempting all challenges must have a Support Crew. Trailwalker is a serious challenge where you'll be experiencing some very tough conditions, you'll need their support. 

    Please refer to our T&Cs to find out more about the Support Crew's role and responsibilities.

  • What type of vehicles can the Support Crew use ?

    Just one Support Crew vehicle per-team is allowed at checkpoints. A vehicle pass will be issued at event registration which allows the Support Crew vehicle access to checkpoints. The vehicle must be no larger than a 12 seater minibus (2.5m x 5.5m). 

    We must enforce these rules as there is limited access to checkpoints, often via small country lanes - the event relies on the goodwill of local landowners and communities.

Before the event

  • Can you send information to all of us, not just the team leader?

    The team leader will receive a few dedicated emails when a decision is needed on behalf of the team, e.g. picking a preparation session.

    The team leader will also receive a Welcome Pack, and subsequently printed copies of our Training and Fundraising guides, the Map & Event guides and the Support Crew guides. They will then need to distribute these printed guides among their fellow team members.

    Every team member will receive all-important emails, as long as we have the right email addresses, so please ensure that your team's details are up to date in your team login area.

    We will also host all resources online as soon as they are available, so all team members will have access to these electronically.

  • How do I change my team details?

    Your team leader will need to go to the team login area to update a team's details.

    It is important that your team details are up to date to ensure that all team members receive vital event information from us. If you are having trouble with this, please contact us directly on 0300 200 1244.

  • When's the deadline for making team changes?

    You can make changes to your team up to 29 June 2018. It is extremely important that we have the most up to date information so that we can send vital event communications to all participants. After this date, all changes must be made at registration.

  • What happens if we pull out?

    Unfortunately each year we have a few teams that need to pull out from Trailwalker prior to the event, often due to injury. To avoid risk of injury we strongly advise that you pace yourself in training and increase distances steadily. Further information is available in our training guides

     The entry fee is non-refundable or transferable.


  • How much do we need to raise ?

    All teams must have fundraised at least £1000 on the Friday before event weekend and that money must have been received by Oxfam to be eligible to participate. Teams that fail to do so will be unable to start the event without the prior approval of the event organisers, in accordance with our terms and conditions.

    You will need to raise the amount that you have pledged by the fundraising deadline on 30 September 2018. The minimum fundraising pledge is £1400 - working out at just £350 per team member.

  • What happens if we don't reach our pledge ?

    Teams who do not manage to reach the minimum pledge by the fundraising deadline on 30 September 2018 may be refused entry into future Oxfam sponsored challenges if legitimate reasons cannot be provided.

    Oxfam relies on fundraising events such as Trailwalker in order to continue fighting poverty worldwide. For this reason we do ask that participants reach the fundraising pledge that they commit to when they sign up. We know it can be tough, but if you break it down by team member and follow the tips and advice that we provide you with along the way it is more than possible to achieve. The vast majority of teams smash their fundraising target, year on year.

  • Can we increase our fundraising pledge ?

    Yes! If it looks like you're close to reaching your pledge then we do recommend increasing it - this will encourage sponsors to support you until you reach your goal. By increasing your pledge you will also be entitled to additional fundraising rewards from Oxfam. 

    You can increase your pledge by calling the team on 0300 200 1244. You can do this anytime up to the fundraising deadline, but look out for emails reminding you of key dates relating to certain rewards e.g. free t-shirts.

  • What is the latest date we can increase our pledge ?

    You can upgrade your pledge anytime up to the fundraising deadline but look out for emails reminding you of key dates relating to certain rewards (e.g free t-shirts / photos from the event).

  • Can I fundraise jointly with another team ?

    Yes. We will be tracking the performance of each team, so if you plan on joint-fundraising it's vital we know so we can correctly allocate your fundraising to your team's record.

    Please contact us on 0300 200 1244 or email to let us know if you are joint fundraisers.

  • How do I set up an online giving page?

    Follow this link to set up a JustGiving page for Trailwalker.

    Your individual JustGiving page will be set up for you once you have completed your registration. Each team member will have a page created, you can think link them to an overall team page if you wish, allowing you to see your accumulated fundraising total.

  • Can I use an online giving site other than JustGiving ?

    We recommend using JustGiving as previous Trailwalkers have said it's the best for them, but you can also set up an online giving page through Virgin Money Giving or BT MyDonate.

    The simplest way to set up your JustGiving page is to use this link, which will take you to the appropriate event information.

    Alternatively, you can search for 'Trailwalker 2018' under 'Find a fundraising event' or 'Join an organised event' and then set up your page.

  • How can my sponsors Gift Aid their donation?

    If they sponsor you through an online giving page, they will be given the option to Gift Aid their donation. If they sponsor you offline, they will need to tick 'yes' to Gift Aid and provide the necessary details on the sponsorship form, which can then be sent to us.

    For more information, see Gift Aid explained.

  • Is Gift Aid included in my total?


  • How do I pay in my offline sponsorship ?

    Please send cheques / Charities Aid Foundation vouchers to:

    100KM Support Team 
    Oxfam GB
    Oxfam House,
    John Smith Drive,
    OX4 2JY

    Be sure to include a note with your name and your team name so we can allocate the funds to your team.

  • Can I fundraise jointly for another charity ?

    Unfortunately not. Oxfam, the Gurkhas and The Gurkha Welfare Trust put in a lot of time and hard work to ensure you have the best experience at Trailwalker so we require that all the money you raise goes to Oxfam. The grand event total is then split with The Gurkha Welfare Trust after the fundraising deadline.

  • Can I use the Oxfam logo to help with my fundraising ?

    Yes, you can find our logo here. Please read our Terms and Conditions before you use the logo.


  • How much training do I have to do?

    The more you train the easier you will find the challenge, but you shouldn't be on your own. Get a team together and train with them. You need to build up your endurance, and our online training guide is there to help. You need to build up mental strength and stamina too. Everyone is different - you need to learn about yourself and your needs before the event. How often you need to drink, how tiredness affects you, which footwear you prefer, and so on.

    Training with your team will help you to set your pace, and to work out your roles within the team, and how best to support each other. People often find they get loads out of the training - it can mean quality time spent with your team, as you all get fitter and prepare for the journey ahead.

Event day

  • When is registration and when will I need to arrive ?

    Teams will need to register at the event on Friday 13 July at the Queen Elizabeth Country Park in Petersfield. All team members must be in attendance in order to register. There will also be a mandatory safety briefing held on the Friday which all members of your team will need to attend.

    Further information about event registration will be released nearer the time.

  • Can friends and family meet us at the checkpoints ?

    Friends and family are welcome to cheer you over the start and finish line. However, only your Support Crew will be able to meet you at the checkpoints. They will need to display their Support Crew pass for their vehicle to gain access.

  • Do we have to bring all the kit on the kit list ?

    It is vital that you bring all of the essential items on the kit list. You will be required to sign a kit list disclaimer form at event registration and there will be kit checks on the course.

  • Do we need to carry all equipment with us ?

    The kit list in the Training guide details the essential items that you must carry at all times. There are certain items that you can leave with your Support Crew to collect when you meet them at a checkpoint.

    Please think carefully about what you leave with the Support Crew - if the weather changes drastically you may regret leaving waterproofs in their car!

  • Can we make our own arrangements to meet up with our support crew en route ?

    Please only meet your team at checkpoints. Trailwalker relies on the goodwill of the local community. Many of the roads around the route are small country lanes, so to deal with the volumes of traffic relating to the event we need Support Crew vehicles to stick to route and meet you only at checkpoints.

  • Can I sleep on the way round ?

    This is not recommended. Experience has taught us that people who stop to sleep, usually don't manage to get up again to complete the event.

  • Can I take my dog ?

    Please refrain from bringing dogs on the course with you. The South Downs way will be busy throughout Trailwalker weekend with fellow walkers and the general public enjoying the path. We wish to keep it as clear as possible.

  • Can we have another car pass ?

    As access to checkpoints is limited, we cannot provide any teams with more than one car pass. Support Crews with more than one vehicle will need to rendezvous away from the course to transfer the car pass. Remember, the Support Crew vehicle must be no larger than a 12 seater minibus (2.5m x 5.5m).

  • What happens if someone has to retire from the event en-route ?

    If a team member or whole team decide to retire from the event en-route it is essential you inform an event co-ordinator. You can do this at checkpoints or by phoning Event Control whilst out on the course (the Event Control contact details will be on your Map and Event guide). Teams of three may continue unassisted. 

    Teams of just two members must find another team to formally accept responsibility for them for the remainder of the course. The checkpoint co-ordinator must be notified and approve this.

Also in this section