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Our Supporter Care team is here to help with your questions, concerns, or comments. 

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The storefront of Oxfam's shop in London Road, Brighton.

Oxfam shops support

Find out what you can donate, share your feedback, and ask any questions about our high street shops.

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Walid smiles as he checks the plants in his greenhouse in Zawaya, Gaza Strip.
Feedback and complaints

Our complaints policy and procedure, and our Fundraising Promise to you.

 Oxfam and partner SHiFT - Social Innovation Hub undertaking assessments after meeting with displaced families at a collective shelter in North Lebanon.
Information for suppliers

Information for suppliers and service providers interested in working with Oxfam.

 Community activist Mrs Owoseni Feyisayo in Ilaje, Lagos State, Nigeria.
Safeguarding

Oxfam is committed to keeping our staff, volunteers and the people we work with, safe.

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Contacts Directory

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If you've changed your email address, let us know and we can update our records.

Sign up for Gift Aid

For each £1 you give, Oxfam could receive £1.25! It only takes a few clicks to allow us to claim Gift Aid on your donation.

Cancel your Gift Aid declaration

If your circumstances have changed, you can cancel your Gift Aid declaration online.

Gift Aid Your Donated Items

Make your donations to our shops worth 25% more when they sell with Gift Aid.

Scam warning

We have recently heard several reports of scams using Oxfam's name. Do not respond to these messages.

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