Cookie policy

Cookies are small text files of information automatically downloaded by your computer or mobile phone when you visit our site. We use cookies to help us improve our website, by telling us, for example, what pages people spend the most time on, or how many people view the site on a mobile phone or desktop computer.

Why do we use cookies?

We use cookies to do a number of things. For example, remembering your preferences, recording what you've put in your shopping basket, or counting the number of people looking at our website. The information does not directly identify you, but it can give you an improved experience on our site.

For more information about cookies visit allaboutcookies.org and youronlinechoices.eu.

How to control and delete cookies

The cookies we use can be grouped into the following four categories:

  1. Strictly necessary
  2. Functional
  3. Performance
  4. Advertising

Strictly Necessary cookies are those that are essential for our website to function correctly, and you cannot opt out of these.

By default, Functional, Performance and Advertising cookies are turned off. When you first visit our website, a message will appear giving you the opportunity to accept all cookies or select the option to manage your cookie preferences.

The cookies we use within each category are listed below. You can manage your cookie preferences at any time by following the ‘Manage cookies’ link in the footer of every page.

The following information covers cookies on the main Oxfam GB domain (oxfam.org.uk) and sub-domains, oxfamapps.org.uk (used occasionally for particular campaigns), and Oxfam's Online Shop (onlineshop.oxfam.org.uk).

Strictly necessary cookies

These cookies are essential to the functioning of our website, and as such cannot be switched off. They are used for important functions such as administering cookie preferences.  Strictly necessary cookies do not store any personally identifiable information.

  • ARRAffinity
    Purpose: This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
    Provider: Oxfam.org.uk
    Duration: Session
  • eupubconsent
    Purpose:
    This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent.
    Provider: Oxfam.org.uk
    Duration: Session
  • _GRECAPTCHA
    Purpose:
    Google reCAPTCHA is an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on our website.
    Provider: google.com
    Duration: 179 days
  • OptanonConsent
    Purpose:
    Stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This cookie has a one year lifespan and contains no personal information.
    Provider: Oxfam.org.uk
    Duration: 365 days
  • OptanonAlertBoxClosed
    Purpose:
    Allows us to not show the Cookie Consent message more than once to a user. This cookie has a one year lifespan and contains no personal information.
    Provider: Oxfam.org.uk
    Duration: 365 days

Additional strictly necessary cookies used only by Oxfam's Online Shop

  • ak_bmsc
    Purpose: This cookie is used by Akamai to optimize site security by distinguishing between humans and bots. bm_sv. This cookie is necessary for the Akamai cache function. A cache is used by the website to optimize the response time between the visitor and the website.
    Provider: onlineshop.oxfam.org.uk
    Duration: Two hours
  • atgRecSessionsId, atgRecVisitorId,
    Purpose: This cookie is set by Oracle, the technology used by the Oxfam Online Shop. This cookie helps recognise users across visits and sessions, for example to ensure the account functionality works correctly.
    Provider: onlineshop.oxfam.org.uk
    Duration: Persistent
  • bId (AWIN)
    Purpose: Sets a browser-specific ID to identify a new click on the same browser.
    Provider: awin1.com
    Duration: 1 year
  • BIGipServercloud-commerce-visit_oracleoutsourcing_com_http
    Purpose: The BIGIP cookie is an HTTP Only cookie that maintains a connection to a single application instance. This cookie is not accessible from scripts and contains no personal data.
    Provider: onlineshop.oxfam.org.uk
    Duration: Session
  • __ccstoreroute
    Purpose: This cookie is required by the technology underpinning Oxfam's Online Shop. This cookie contains no personal data and expires at the end of the session.
    Provider: onlineshop.oxfam.org.uk
    Duration: Session
  • E3sessionID
    Purpose: This is a session cookie set by Oracle (Oxfam's Online Shop). It is needed for webforms and account functionality.
    Provider: onlineshop.oxfam.org.uk
    Duration: Session
  • JSESSIONID
    Purpose: The JSESSIONID cookie, which has a life that lasts only until the user’s browsing session ends, helps the server to manage user sessions. Preserves users states across page requests.
    Provider: onlineshop.oxfam.org.uk
    Duration: Session
  • ORA_FPC
    Purpose: This cookie is used by Oracle, the software used by Oxfam's Online Shop. It contains a randomly generated visitor ID.
    Provider: onlineshop.oxfam.org.uk
    Duration: 730 days
  • source
    Purpose:
    This cookie takes a parameter from the URL and stores it in order to attribute traffic from our affiliate marketing network accurately.
    Provider: onlineshop.oxfam.org.uk
    Duration: 1 month
  • visitroute
    Purpose:
    This cookie is required by the system which runs Oxfam's Online Shop. It expires at the end of the session.
    Provider: visit-prod-eur.occa.ocs.oraclecloud.com
    Duration: 1 month
  • xd..._siteUS
    Purpose: This cookies is generated by Visitor ID services and track visitor IDs. These cookies expire on 01/01/2038. It does not collect personal data. Read more information about this cookie on the Oracle website.
    Provider: onlineshop.oxfam.org.uk
    Duration: Persistent.
  • xv..._siteUS
    Purpose: These cookies are generated by Visitor ID services and track visit IDs. These cookies expire at the end of the session.
    Provider: onlineshop.oxfam.org.uk
    Duration: Session.

Functional cookies

These cookies improve your experience on the Oxfam website. They may be set by us or by third party providers whose services we have added to our pages. Switching off these cookies will mean that areas of our website may not work properly.

  • BrowserId_sec, X-Salesforce-CHAT
    Purpose:
    These cookies is used by the Salesforce Live Chat Tool, which enables website users to contact Oxfam's Supporter Relations Team.
    Provider: Force.com
    Duration: 365 days.

Performance cookies

These cookies gather information such as how many people are using our site or which pages are popular to help us improve customer experience. All information these cookies collect is aggregated and therefore anonymous.

  • ABTasty
    Purpose: Used by ABTasty, an AB testing software provider. Contains visitor ID, campaign, History, timestamp and account settings. Find out more on the ABTasty website.
    Provider: Oxfam.org.uk
    Duration: 13 months
  • ABTastySession
    Purpose: Used by ABTasty, an AB testing software provider. Contains landing page URL. Also used to determine if the session is new. Find out more on the ABTasty website.
    Provider: Oxfam.org.uk
    Duration: 30 minutes of inactivity
  • ABTastyDomainTest
    Purpose: Checks that ABTasty is operating on the expected domain. Find out more on the ABTasty website.
    Provider: Oxfam.org.uk
    Duration: a few milliseconds
  • _adal_ca
    Purpose: This cookie stores traffic source and campaign data and is used to determine which advertising campaign drove that visit to the Oxfam website.
    Provider: Oxfam.org.uk / oxfamapps.org.uk
    Duration: 6 months
  • _adal_cw
    Purpose: Ties events (such as signing a petition or donating) back and is used to determine to which advertising campaign that event should be attributed.
    Provider: Oxfam.org.uk / oxfamapps.org.uk
    Duration: 1 week
  • _adal_id
    Purpose: Uniquely identifies a device to aid the attribution of a visit to a particular advertising campaign.
    Provider: Oxfam.org.uk / oxfamapps.org.uk
    Duration: 1 month
  • _adal_ses
    Purpose: Determines whether there is an active session and which conversions have taken place in this session to prevent duplicates, stores a list of events in this session.
    Provider: Oxfam.org.uk / oxfamapps.org.uk
    Duration: Session
  • _hjSessionUser_3060642, _hjid
    Purpose: Used by HotJar. We use Hotjar to understand how you use our website through Hotjar services such as heatmaps, and page usage recordings. This cookie is set when a user first lands on a page. Ensures data from subsequent visits to the same site are attributed to the same user ID. More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: 1 year
  • _hjSession_3060642
    Purpose: Used by HotJar. Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: 30 minutes
  • _hjRecordingEnabled
    Purpose: Used by HotJar. Set when a HotJar Recording starts. Read when the Recording module is initialized to see if the user is already in a recording in a particular session.More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: Session.
  • _hjFirstSeen
    Purpose: Used by HotJar. Identifies a new user’s first session.More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: Session.
  • _hjUserAttributesHash
    Purpose: User Attributes sent through the Hotjar Identify API are cached for the duration of the session.More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: Session.
  • _hjViewportId
    Purpose: Used by HotJar. Stores user viewport details such as size and dimensions.More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: Session.
  • _hjTLDTest
    Purpose: Used by HotJar. to determine the most generic cookie path to use, instead of page hostname.More information about HotJar cookies.
    Provider: Oxfam.org.uk
    Duration: Session.

Advertising cookies

These cookies may be set through our site by our advertising partners so that they can show you relevant adverts on other sites. This helps to ensure our advertising works as effectively and efficiently as possible. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

  • ar_debug
    Purpose: This cookie is used by Pinterest, a social sharing platform.
    Provider: pitnerest.com
    Duration: 364 days
  • ATN
    Purpose: This cookie is served by Atlas, a subsidiary of Meta, and is used as a third-party cookie by several websites. Privacy information on the Meta website.
    Provider: atdmt.com
    Duration: 2 years
  • _dlt
    Purpose: This cookie is created by Quantacast. Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
    Porvider:
    Oxfam.org.uk
    Duration:
    1 day
  • _ga
    Purpose: Used by Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as an identifier. More details about the purpose and nature of Google Analytics cookies.
    Provider:
    Oxfam.org.uk
    Duration:
    2 years
  • _gid
    Purpose: This cookie is used by Google Analytics to distinguish unique users and also assigns a unique value for each page visited. We use this to monitor and improve the performance of our website. More details about the purpose and nature of Google Analytics cookies.
    Provider:
    Oxfam.org.uk
    Duration:
    1 day
  • _gcl_au
    Purpose: Used by Google Analytics. This cookie is used to determine whether a user has arrived at a particular page. More details about the purpose and nature of Google Analytics cookies.
    Provider: Oxfam.org.uk
    Duration: 90 days.
  • _fbp
    Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. More information about Facebook's use of cookies.
    Provider: Oxfam.org.uk
    Duration: 90 days
  • fr
    Purpose: Contains a combination of unique IDs for browser and used by Facebook for targeted advertising.More information about Facebook's use of cookies.
    Provider: Facebook.com
    Duration: 3 months
  • IDE
    Purpose: Used by Google DoubleClick to monitor the success of advertisements and to present targeted ads to the user.
    Provider: Doubleclick.net
    Duration: 390 days
  • lang
    Purpose: This cookie is used by Twitter to store language preferences, potentially to serve up content in the preferred language. More information on the Twitter website.
    Provider: Twitter.com
    Duration: Session
  • mc
    Purpose: This cookie is used by Quantserve to track anonymous information about how website visitors use the site.
    Provider: quantserve.com
    Duration: 395 days
  • MUID
    Purpose: Used by Microsoft Bing as a unique user identifier.
    Provider: Bing.com
    Duration: 390 days
  • muc_ads
    Purpose: This is a cookie that is set by X (formerly Twitter). It collects data on user behaviour and interaction to make advertising more relevant.
    Provider: t.co
    Duration: 729 days
  • _pin_unauth
    Purpose: Used by Pinterest to track the use of its services. More information on the Pinterest website.
    Provider: Oxfam.org.uk
    Duration: 1 year
  • personalization_id
    Purpose: This cookie is used by Twitter. It is primarily used for tracking and targeting. More information on the Twitter website.
    Provider: Twitter.com
    Duration: 2 years
  • __qca
    Purpose: This cookie is created by Quantacast for aggregate traffic analysis. Quantcast privacy policy.
    Provider: Oxfam.org.uk
    Duration: 390 days
  • sc_at
    Purpose: Cookie associated with embedding content from Snapchat. Snapchat privacy policy.
    Provider: snapchat.com
    Duration: 390 days
  • _scid, _scid_r,
    Purpose: This cookie is used by Snapchat to assign a unique ID to a user. Snapchat privacy policy.
    Provider: Oxfam.org.uk
    Duration: 395 days
  • _tt_enable_cookie, _ttp
    Purpose: To measure and improve the performance of our advertising campaigns and to personalise the user's experience (including ads) on TikTok. TikTok privacy policy.
    Provider: Oxfam.org.uk
    Duration: 389 days
  • _uetsid
    Purpose: This cookie is used by Microsoft Bing to determine what ads should be shown that may be relevant to its users.
    Provider: Oxfam.org.uk
    Duration: 1 day
  • _uetvid
    Purpose: Used by Microsoft Bing to present relevant advertisements based on the user's preferences.
    Provider: Oxfam.org.uk
    Duration: 17 days
  • X-AB
    Purpose: This cookie is associated with embedding content from Snapchat. Snapchat privacy policy.
    Provider: Snapchat.com
    Duration: 1 day

Cookies set by Third Party sites

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.

  • PREF — Expires after eight months.
  • VSC — Expires at the end of your session.
  • VISITOR_INFO1_LIVE — Expires after eight months.
  • remote_sid — Expires at the end of your session.