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Contact us - we'd love to hear from you

We love catching up with our supporters and want to make speaking to us as easy as possible.

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We are here to help

Supporter Relations

Find out about Oxfam's work and how you can support us through donations, fundraising, festivals, campaigning and more. We are here 9am-5pm UK time.

Call from the UK: 0300 200 1300

Call from overseas: +44 (0) 1865 472602

Address: Oxfam House, John Smith Drive, Oxford, OX4 2JY.


Frequently asked questions 

Please note: calls are recorded for monitoring and training purposes.

Scam calls: we are aware of a phone call scam claiming to be from HMRC and using our telephone number. Sorry for any upset this may cause and we highly recommend you end the call, and contact Action Fraud. More information is also available from the HMRC website.

Oxfam shops

High street shop support

Find out what you can donate, share feedback, and ask any question about one of our high street shops.

Call us: 0300 200 1333

Email us:

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Find Your local Shop

View FAQs about donated goods

Oxfam Online Shop

Queries about your online shop or Oxfam Unwrapped order. Calls are recorded for monitoring and training purposes.

Call us: 0300 200 1252

Complete our online enquiry form

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The My Oxfam App

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Let your voice be heard. Share your thoughts, ideas and concerns with us. Ending poverty would not be possible without you.


We welcome all feedback. Have we made you happy or can you help us improve?

Our promise to you



We are committed to continually learning and improving to protect our staff, volunteers and beneficiaries from sexual harassment and abuse.

Find out more about Oxfam's safeguarding and whistleblowing polices