Oxfam Online Shop Volunteer

As an Oxfam Online Shop Volunteer you’ll be based behind the scenes in your busy local shop or hub, learning all about selling donated gems through our Online Shop.

You can get involved in everything from researching, describing, photographing, to posting. And best of all, you’ll be raising vital funds to support people facing poverty around the world.

Join the team behind the Oxfam Online Shop

Oxfam shops are at the forefront in campaigning for sustainable fashion.

Since it opened in 1974, Oxfam has been championing second hand. And as well as our high street shops, our Oxfam Online Shop is always full of treasures, with over 100,000 unique items listed.

Every day, our incredible shop teams in many of our high street shops and two online hubs work extremely hard to photograph, price and upload items onto our online shop. Each item is completely unique – so once it’s gone, it's really gone!

Oxfam Online Shop volunteering roles

Online Shop Volunteer

Our Online Shop is powered by volunteers with different skills and interests. This role gives you the chance to take part in the full online listing journey, learn new digital skills and discover what helps an item sell online.

Online Shop Volunteer role description (PDF)

For those who would prefer to focus on a specific part of the process, we also offer four specialist online roles. Whatever you choose, your time and skills will help turn donated treasures into vital funds for Oxfam.

Stock Selection and Pricing Volunteer

Our Stock Selection and Pricing Volunteers sort through donations, spot valuable items, and set prices. No computer needed.

Stock Selection and Pricing Volunteer role description (PDF)

Photography Volunteer

Our Photography Volunteers take clear, eye-catching photos using our shop setup. Full training given.

Photography Volunteer role description (PDF)

Listing Volunteer

Our Listing Volunteers write descriptions and publish items on the Online Shop. Basic computer skills helpful.

Listing Volunteer role description (PDF)

Order Packing Volunteer

Pick, pack, and dispatch sold items. Hands-on, no computer needed.

Order Packing Volunteer role description (PDF)

Please note that these roles may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

You might enjoy these roles if you:

  • Appreciate variety
  • Like learning new skills
  • Want experience across multiple areas
  • Like clear processes and routines
  • Want to understand the online sales journey
  • Take pride in completing a task from start to finish

What's in it for you?

  • Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
  • Access to training and development
  • Grow your confidence and meet new people
  • Flexible volunteering schedules that fit your lifestyle
  • Free confidential support by the Retail Trust
  • Possible references for future employers

Volunteering application process

Application deadline: Ongoing

Informal chat: After you have applied, the manager will contact you to arrange a time to chat about volunteering.

Start date: After your chat with the manager and reference checks, you can choose a start date.

Additional information

We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to a manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

If you need help with your application, please contact us at givetime@oxfam.org.uk