As we have seen recently in the media, sexual abuse and harassment is a serious problem in many parts of society. Oxfam is no different.
Oxfam treats all allegations of sexual abuse very seriously and investigates each one thoroughly. We have a confidential 'whistle-blowing' helpline, a dedicated Safeguarding Team, and safeguarding contact points within countries.
In recent years we have worked hard not only to raise awareness amongst staff and improve how we handle complaints but also to change the culture in which we work to prevent the abuse of power in the first place and to support those that speak out.
We encourage people to report wherever they have a concern - and we have seen more people come forward as a result. We believe that only by being open and transparent about the problem can we tackle it.
We are committed to continually learning and improving in order to protect our staff, volunteers and beneficiaries from sexual harassment and abuse.
Oxfam's safeguarding and related policies
Code of Conduct
Oxfam GB is working towards a world in which people can live with dignity, have their basic needs met and their basic rights respected, and have the ability to control their own lives. To achieve this ambition and vision of 'a just world without poverty', it is vital for those who work with Oxfam GB to remain true to its core mission, aims and values. Staff and non-staff alike need to understand and comply with the guidance on behaviour that is expected of them in the areas of:
- use of information and resources,
- ensuring the safety, health and welfare of other employees, volunteers and contractors at Oxfam,
- ensuring personal and professional conduct is, and is seen to be, of the highest standard, and in keeping with Oxfam GB's beliefs, values, and aims. This section of the Code of Conduct includes guidance on prevention of sexual exploitation.
- avoiding possible conflicts of interest in your personal life with Oxfam GB's work,
- involvement in criminal activities or activities that compromise Oxfam's work,
- refraining from harassment, discrimination, abuse, intimidation, or sexual exploitation.
Download Oxfam's Code of Conduct for staff (.pdf)
Download Oxfam's Code of Conduct for non-staff (.pdf)
Disclosure of Malpractice in the Workplace Policy
At Oxfam GB, it is vital that everyone who works for us maintains the highest standards of conduct, integrity and ethics, and complies with local legislation. If an employee, volunteer, partner, consultant or contractor has any genuine concerns about malpractice in the workplace, we wish to encourage them to communicate these without fear of reprisals and in the knowledge that they will be protected from victimisation and dismissal.
Download Oxfam's Disclosure of Malpractice in the Workplace Policy (.pdf)
It is the responsibility of all representatives of Oxfam GB to raise any concerns they have or those which are reported to them. It is not their responsibility to decide whether or not misconduct has occurred. It is their responsibility to report suspicions of misconduct in a confidential and timely manner.
Download Oxfam's Reporting Misconduct Standard Operating Procedure
Whistleblowing: Independent confidential hotline
Oxfam GB offers an independent, third party whistleblowing hotline and case management system for use by anyone connected to our work: this includes people we work to support, staff, volunteers, partners and supporters. Anyone using this system can remain anonymous. This is in addition to our current internal safeguarding system.
In all cases where the survivor/ complainant wishes to remain anonymous without fear of retribution, and you cannot access ethicspoint, report directly to firstname.lastname@example.org or telephone below. Cases will be referred to the appropriate team to investigate.
English +441 86547 2120
Arabic +441 86547 2121
French +441 86547 2122
Spanish +441 86547 2123
Portuguese +441 86547 2124