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Plans, reports and policies

As an organisation, Oxfam is committed to openness and transparency.

It is vitally important to us that we are accountable to our staff, volunteers, supporters, donors, suppliers and host governments. The documents on this page will help you understand the following:

  • The vision and values that guide what we do and how we do it.
  • The standards and benchmarks we measure ourselves and others against.
  • Progress we've made and lessons we've learned.

Open Information and Oxfam

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Kieran Doherty

Quick links

Oxfam Annual Report & Accounts

Oxfam International Strategic Plan 2013-19 (PDF 584KB)

Statement of legitimacy and accountability

If you're looking for Oxfam's extensive library of publications, research and policy, please visit our Policy & Practice website.

Governance - how we are run

Oxfam's Council of trustees

The trustees of Oxfam have ultimate responsibility in law for the charity, its assets and activities. They form the Council of trustees, which is the governing body of Oxfam. They are appointed because of their commitment to Oxfam and their outstanding experience and skills. The Council meets approximately seven times a year.

Meet Oxfam's trustees

Council minutes


Oxfam's constitution

Sets out the work and activities we can and cannot do according to our charitable mandate. 

Oxfam's constitution 

Safeguarding and conduct

As we have seen recently in the media, sexual abuse and harassment is a serious problem in many parts of society. Oxfam is no different.

Oxfam treats all allegations of sexual abuse very seriously and investigates each one thoroughly. We have a confidential 'whistle-blowing' helpline, a dedicated Safeguarding Team, and safeguarding contact points within countries.

In recent years we have worked hard not only to raise awareness amongst staff and improve how we handle complaints but also to change the culture in which we work to prevent the abuse of power in the first place and to support those that speak out.

We encourage people to report wherever they have a concern - and we have seen more people come forward as a result. We believe that only by being open and transparent about the problem can we tackle it.

We are committed to continually learning and improving in order to protect our staff, volunteers and beneficiaries from sexual harassment and abuse.

Oxfam's safeguarding and related policies

Code of Conduct

Oxfam GB is working towards a world in which people can live with dignity, have their basic needs met and their basic rights respected, and have the ability to control their own lives. To achieve this ambition and vision of 'a just world without poverty', it is vital for those who work with Oxfam GB to remain true to its core mission, aims and values. Staff and non-staff alike need to understand and comply with the guidance on behaviour that is expected of them in the areas of:

  • use of information and resources,
  • ensuring the safety, health and welfare of other employees, volunteers and contractors at Oxfam,
  • ensuring personal and professional conduct is, and is seen to be, of the highest standard, and in keeping with Oxfam GB's beliefs, values, and aims. This section of the Code of Conduct includes guidance on prevention of sexual exploitation.
  • avoiding possible conflicts of interest in your personal life with Oxfam GB's work,
  • involvement in criminal activities or activities that compromise Oxfam's work,
  • refraining from harassment, discrimination, abuse, intimidation, or sexual exploitation.

Download Oxfam's Code of Conduct for staff (.pdf)

Download Oxfam's Code of Conduct for non-staff (.pdf)

Disclosure of Malpractice in the Workplace Policy

At Oxfam GB, it is vital that everyone who works for us maintains the highest standards of conduct, integrity and ethics, and complies with local legislation. If an employee, volunteer, partner, consultant or contractor has any genuine concerns about malpractice in the workplace, we wish to encourage them to communicate these without fear of reprisals and in the knowledge that they will be protected from victimisation and dismissal.

Download Oxfam's Disclosure of Malpractice in the Workplace Policy (.pdf)

Reporting misconduct

It is the responsibility of all representatives of Oxfam GB to raise any concerns they have or those which are reported to them. It is not their responsibility to decide whether or not misconduct has occurred. It is their responsibility to report suspicions of misconduct in a confidential and timely manner.

Download Oxfam's Reporting Misconduct Standard Operating Procedure


Whistleblowing: Independent confidential hotline

Oxfam GB offers an independent, third party whistleblowing hotline and case management system for use by anyone connected to our work: this includes people we work to support, staff, volunteers, partners and supporters. Anyone using this system can remain anonymous. This is in addition to our current internal safeguarding system.

In all cases where the survivor/ complainant wishes to remain anonymous without fear of retribution, and you cannot access ethicspoint, report directly to whistleblowing@oxfam.org.uk or telephone below. Cases will be referred to the appropriate team to investigate.

English         +441 86547 2120
Arabic          +441 86547 2121
French          +441 86547 2122
Spanish        +441 86547 2123
Portuguese   +441 86547 2124

Our standards and policies - how we work

Oxfam's open information policy

We are committed to being transparent about our work and accountable to beneficiaries, donors and partners.

Learning and evaluation

We are strongly committed to strengthening our ability to capture and communicate our effectiveness, in order to learn what does and does not work in our efforts to overcome poverty.

Evaluation guides and policies

Suppliers

Our suppliers in the UK and overseas deliver the wide range of goods and services we need to support our work, including humanitarian supplies, goods for resale in our shops network, corporate supplies, IT, marketing services and much more.

Information for suppliers

Ethical and Environmental Policy (PDF 188 KB)

Our partners

We work with others to achieve our goals, but we choose our partners carefully and expect of them the same rigorous standards we apply to ourselves. 

Your right to complain

If you think we're doing something wrong, we will take it seriously. A complaint is a formal expression of dissatisfaction about the standards of service, actions or lack of action by Oxfam, and  our Complaints Policy will tell you how to make one.  

Our plans and reports

Annual report and accounts

In-depth reports detailing how we've performed against our objectives, our income and expenditure. 

Download the latest annual report and accounts (PDF 2MB)

Previous reports

Strategic plan

The Strategic plan outlines the key priorities for the next three years, based on our understanding of how the world is changing for poor people and how we believe we should respond.

Oxfam International Strategic Plan 2013-19 (PDF 584KB)

Previous plans

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